European quality convention
21 October 1998 - 21 October 1998
France
A European workshop on quality management will be held in Paris, France, from 21 to 23 October 1998. It will be jointly organized by the European Foundation for Quality Management (EFQM), the European Organization for Quality (EOQ) and the Mouvement Française pour la Qualité (MFQ).
The topics to be covered during the conference, will include:
- The major stakes and challenges in the search for excellence;
- Quality in services;
- Benchmarking and customer satisfaction management;
- Evolution of quality models;
- Innovation in quality and services;
- Round table on excellence, with representatives from industry;
- Round table for managers;
- European award for quality management.
For further information, please contact:
Mouvement Française pour la Qualité (MFQ)
Mr. Etienne Dessus de Cerou
41 rue de Trois Fontanot
F-92024 Nanterre
Tel. +33-1-55174770; Fax +33-1-55174771
The topics to be covered during the conference, will include:
- The major stakes and challenges in the search for excellence;
- Quality in services;
- Benchmarking and customer satisfaction management;
- Evolution of quality models;
- Innovation in quality and services;
- Round table on excellence, with representatives from industry;
- Round table for managers;
- European award for quality management.
For further information, please contact:
Mouvement Française pour la Qualité (MFQ)
Mr. Etienne Dessus de Cerou
41 rue de Trois Fontanot
F-92024 Nanterre
Tel. +33-1-55174770; Fax +33-1-55174771