New Course on Cross-cultural Communication
1 July 2009 - 2 July 2009
North Macedonia
As the world shrinks, our international contacts increase. It has become more and more important to see yourself as people from other cultures see you and to have some tools and techniques for bridging any cultural gaps.
Speaking the same language does not guarantee understanding and good communication when people come from different cultures. A basic understanding of cultural diversity is the key to effective cross-cultural communication. There are three steps to good cross-cultural communication: understanding and accepting yourself, accepting others, and adapting your behaviour appropriately to the situation. Different perceptions, conventions, and communication styles can block effective team performance and productivity.
Our two-day programme provides tools for you to define and overcome potential difficulties in your international business dealings.
The following topics will be covered:
• What is culture?
• Perception – attitudes, values and beliefs
• Going beyond sterotypes
• How do we communicate?
• Dealing with linguistic and non-verbal misunderstandings
• The 10 key cultural variables: A tool for analysing cultural differences & similarities
• Style-shifting
• Managing the work situation
• Preparing for cross-cultural encounters
• Case studies, useful tips, hints and advice.
The course is designed for all people from research centres, universities, organisations, and private industry companies who need to work, communicate and cooperate with foreign colleagues and partners, clients and customers.
Date: 1 - 2 July 2009
Course fee: 795 EUR. The fee includes tuition, documentation, certificate, morning coffees, lunches, afternoon teas, refreshment drinks.
Tutor: Ken Taylor, Management Consultant, Taylor Consultancy Ltd., London, England
Venue: Akademie Hotel, Karlsruhe, Germany.
Speaking the same language does not guarantee understanding and good communication when people come from different cultures. A basic understanding of cultural diversity is the key to effective cross-cultural communication. There are three steps to good cross-cultural communication: understanding and accepting yourself, accepting others, and adapting your behaviour appropriately to the situation. Different perceptions, conventions, and communication styles can block effective team performance and productivity.
Our two-day programme provides tools for you to define and overcome potential difficulties in your international business dealings.
The following topics will be covered:
• What is culture?
• Perception – attitudes, values and beliefs
• Going beyond sterotypes
• How do we communicate?
• Dealing with linguistic and non-verbal misunderstandings
• The 10 key cultural variables: A tool for analysing cultural differences & similarities
• Style-shifting
• Managing the work situation
• Preparing for cross-cultural encounters
• Case studies, useful tips, hints and advice.
The course is designed for all people from research centres, universities, organisations, and private industry companies who need to work, communicate and cooperate with foreign colleagues and partners, clients and customers.
Date: 1 - 2 July 2009
Course fee: 795 EUR. The fee includes tuition, documentation, certificate, morning coffees, lunches, afternoon teas, refreshment drinks.
Tutor: Ken Taylor, Management Consultant, Taylor Consultancy Ltd., London, England
Venue: Akademie Hotel, Karlsruhe, Germany.