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Development of Utilities Management Platform for the case of Quarantine and Lockdown

Periodic Reporting for period 2 - eUMaP (Development of Utilities Management Platform for the case of Quarantine and Lockdown)

Reporting period: 2023-07-01 to 2025-06-30

The eUMaP project, formally titled Development of Utilities Management Platform for the Case of Quarantine and Lockdown, focused on developing and validating a prototype digital platform to improve how public utilities are monitored and managed during crisis conditions. These include lockdowns, natural disasters, or other disruptions that place high pressure on energy, water, waste, and telecommunications systems.

The aim was to create a modular platform that helps municipalities and utility providers maintain reliable and secure services in moments of uncertainty. The platform integrates technologies such as Building Information Modelling (BIM), Geographic Information Systems (GIS), Internet of Things (IoT) sensor data, and forecasting tools to support real-time monitoring, data analysis, and decision-making.

Over its 54-month duration, eUMaP brought together partners from multiple disciplines and sectors to co-design and implement the platform. The project documented utility demand and supply patterns using real data collected from different urban contexts. It developed a digital twin environment to simulate infrastructure systems and support predictive analysis. Forecasting tools were created to help anticipate utility stress and guide planning during emergencies. A risk management methodology was established to support decision-making in high-pressure scenarios. The project also delivered secondments, training workshops, and open lectures to strengthen interdisciplinary collaboration and build long-term capacity. Finally, the platform prototype was tested in four pilot cities—Rome, Thessaloniki, Kaunas, and Larnaca.

The final version of the platform was validated in real-world conditions and includes features for visualising sensor data, forecasting consumption patterns, simulating emergency scenarios, and managing resource flows. It is designed to be flexible, user-friendly, and adaptable to different urban settings. Despite some delays caused by the pandemic, all major objectives were achieved. The results of the project provide a strong foundation for future research, innovation, and adoption in the field of smart cities and urban resilience.
From the beginning of the project until its conclusion in June 2025, the eUMaP consortium successfully carried out a wide range of research, development, training, and pilot activities across all nine work packages. The aim was to design, implement, and validate an integrated platform to support the management of building utilities during crisis conditions, combining digital tools such as BIM, GIS, IoT monitoring, and forecasting.

Key achievements by work package include:

WP1 – Project Management: Oversaw coordination, reporting, amendments, and quality assurance, ensuring smooth implementation across partners.
Deliverables: D1.1 D1.2 D1.3 D1.4 D1.5

WP2 – Communication, Dissemination and Exploitation: Delivered the website, social media outreach, publications, and stakeholder engagement. Strategic planning for post-project exploitation was supported through the Horizon Results Booster.
Deliverables: D2.1 D2.2

WP3 – Recording Crisis Features in Building Services: Documented building utility behaviour under crisis conditions using synthetic and real data. Helped define system requirements and informed the development of forecasting tools.
Deliverables: D3.1

WP4 – Spatial Planning of City Service Utilities: Created GIS-based tools using EO data to visualise utility networks and support emergency planning at city scale.
Deliverables: D4.1 D4.2 D4.3

WP5 – Integration of Digital Technology (BIM): Developed the technical framework for integrating BIM and real-time data. Delivered hardware specifications, interoperability protocols, and a data interface for smart monitoring.
Deliverables: D5.1 D5.2 D5.3

WP6 – Utility Management under Crisis Conditions: Defined risk scenarios and evaluation methods across four critical infrastructure types. These formed the foundation for the platform’s risk assessment tools.
Deliverables: D6.1

WP7 – Platform Development and Application: Delivered the integrated eUMaP platform, including Time Series Analyzer and AI Wizard tools. These were validated in pilot deployments across Rome, Thessaloniki, Kaunas, and Larnaca.
Deliverables: D7.1 D7.2 D7.3

WP8 – Transfer of Knowledge, Training and Networking: Implemented a full training programme through secondments, hybrid workshops, and open lectures. Capacity building focused on BIM, IoT, and platform integration.
Deliverables: D8.1

WP9 – Ethics Requirements: Ensured compliance with Horizon 2020 ethics standards for secondments and personal data handling.
Deliverables: D9.1

Project's Milestones:

-MS1 – Initial Dataset Compilation: D3.1
-MS2 – Integration of 3D Imagery into BIM: D4.1 D6.1 D7.1
-MS3 – Holistic Platform Available: D7.2 D7.3
-MS4 – Case Study Deployment Initiated: D7.3
-MS5 – Finalised Case Studies and Platform Design: D2.2 D7.3

All milestones were met within the amended timeline and reflect the consortium’s collaborative effort and alignment with revised project objectives.

In conclusion, the eUMaP project delivered on its core objectives by validating an innovative platform for utility management during crisis conditions. All deliverables were submitted, and all milestones met. The resulting system offers a flexible, scalable tool ready for adoption by city authorities, researchers, and utility operators, contributing to crisis resilience and long-term urban sustainability.
The eUMaP project advanced the state of the art in utility management under crisis conditions by delivering an integrated, modular platform that brings together BIM, GIS, IoT technologies, and time series forecasting. The platform enables cities to monitor, simulate, and manage utility demand during emergencies, helping public authorities make more resilient and data-informed decisions.

Throughout the project, the team developed a flexible digital solution for managing energy, water, waste, and telecommunications services. This included designing new approaches to risk assessment and forecasting, along with fostering collaboration across disciplines. Knowledge exchange, training activities, and secondments were carried out under the framework of the Research and Innovation Staff Exchange programme.

The platform was tested in four pilot cities: Rome, Thessaloniki, Kaunas, and Larnaca. It was validated in cooperation with local stakeholders including researchers, public authorities, and infrastructure providers. Its core functions include real-time data visualisation, forecasting using machine learning models, and spatial mapping of service networks. These tools are designed to support emergency planning and long-term system resilience.

The results of the project are relevant to municipalities, infrastructure operators, utility providers, Energy Service Companies, researchers, and public agencies. In particular, Energy Service Companies can use the platform to improve energy efficiency and ensure continuity of services during periods of disruption.

By increasing access to intelligent planning tools and operational insights, the eUMaP project supports the delivery of reliable and sustainable infrastructure services under both normal and crisis conditions. It offers a strong foundation for further research, replication, and real-world applications across European cities.
Interview on post pg. 4
Dashboard Studies
Interview on post pg. 1
Project logo and partners
Demand patterns & Requirements Energy Consumption in Covid years
Plenary meeting in Athens (GSH) - 02/2025
Gradient Boosting Method Analysis
18.06.21 - First Co-location at CSEO, Nicosia, Cyprus
03.02.21 - Technical Meeting
Interview on post pg. 3
June 22 - MTM, Athens, Greece
16.06.21 - First Co-location at CSEO, Nicosia, Cyprus
MTM
Interview on post pg. 2
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