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Pre-Commercial Procurement of Innovative Triage Management Systems Strengthening Resilience and Interoperability of Emergency Medical Services

Project description

Boosting Europe’s emergency response

A large number of emergency medical services (EMS) were involved in the EU-funded iProcureSecurity project (2019-2020) to identify, evaluate and prioritise future challenges and needs. Acting on the findings, this EU-funded iProcureSecurity PCP project will develop an innovative triage management system that provides quick and accurate overview of victims, as well as improved interoperability with other first responders and relevant actors. The project’s overall aim is to boost the organisational setup, coordination of mechanisms and actors in Europe’s EMS system that is heterogeneous and diverse. For instance, the project will aim to reduce handover times between ambulances and hospitals during life threatening emergencies or cross-border disasters.


Emergency Medical Services (EMS) in Europe are characterised by a heterogeneous landscape with diverse organisational setups, technology standards, coordination mechanisms and actors. This is the result of different historical and institutional contexts. However, these EMS are united by the common aim of providing timely care to victims of sudden and life-threatening emergencies or disasters in cross-border settings and international humanitarian missions. Fostering the response capacities and increasing the cooperation of the Emergency Medical Services Systems (EMSS) is of decisive importance for strengthening the resilience of European societies.

During the prior iProcureSecurity project, a large number of EMS were involved to identify, evaluate and prioritise future challenges and needs. The creation of an interoperable, flexible triage management system supported by modern technologies was among the most requested solutions in the context of security-related scenarios.
This iProcureSecurity PCP action is a result of those intense participatory consultation processes. The action will lead to an innovative triage management system that provides a) quick and accurate overview of victims and their status; b) decision support for better allocation of available resources and quicker support for patients; c) improved interoperability with other first responders and relevant actors; d) reduced handover times between ambulance transport and hospitals; and e) insights for quality assurance and training measures.

Following the EC Guidelines on Pre-Commercial Procurement (PCP), through a competitive series of design, prototype and pilot steps, the iProcureSecurity PCP will contract suppliers to deliver the creation and deployment of the envisaged triage management system.
Besides the buyers within the consortium, additional observers and experts will participate to contribute to the Pan-European improvement in this field and to proactively share PCP knowledge.

Call for proposal


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Net EU contribution
€ 754 422,52
Otto-Bauer-Gasse 5/14
1060 Wien

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The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Ostösterreich Wien Wien
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Total cost
€ 838 247,25

Participants (13)