Europe’s energy transition increasingly relies on the active participation of consumers and prosumers. However, despite the availability of digital technologies and new market opportunities, many citizens remain passive users of energy systems due to barriers related to complexity, lack of trust, limited digital literacy, and restricted access to energy and flexibility markets.
DIGITISE addresses this challenge by placing citizens at the centre of the energy transition. The project aims to empower consumers and prosumers to actively engage in energy activities and markets through the use of secure, user-centric and interoperable digital solutions. By combining advanced digital technologies—such as data spaces, artificial intelligence, digital twins and innovative marketplaces—with strong citizen engagement actions, DIGITISE seeks to transform energy users from passive consumers into informed and active participants.
The overall objective of DIGITISE is to enable a fair, inclusive and just energy transition by lowering technical, market and behavioural barriers to participation. The project focuses on improving access to energy and flexibility services, enhancing transparency and trust in data use, and supporting new forms of value creation for households, energy communities, aggregators and other market actors.
To achieve impact, DIGITISE follows a pathway that integrates user needs analysis, co-creation with citizens and stakeholders, development of digital tools, and real-world validation in multiple European demonstration sites. Through this approach, the project contributes to European policy priorities on consumer empowerment, digitalisation of energy systems and climate neutrality, while providing scalable solutions that can be replicated across different market and regulatory contexts.
