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Human Factor Enhanced Resilience and Monitoring for Critical Infrastructure

Objective

Human factors ultimately determine whether critical infrastructures (CIs) withstand disruption, as most failures stem from overload, coordination gaps, and low situational awareness rather than technology alone. HERMES-CI aims to develop a human-centered resilience management framework for European water and wastewater CIs, for deepening operators’ and authorities’ understanding of human factors. The framework is supported by an integrated Common Operating Picture (COP) with After Action Review for aiding post-incident investigations. This environment brings full situational awareness on the human-related capacity of the CI, by informing a Human Resilience Index that incorporates information on employees, such as real time fatigue status or cyber-threat awareness, providing improved risk and threat assessment and forecasting. Further, we introduce a novel agentic-risk analysis module with retrieval augmented, source-cited reasoning and strict provenance and multi-modal deception-cue analysis for insider threat detection, including privacy-compliant, cost-efficient background-check processes implemented with GDPR/DPIA, human-in-the-loop oversight, bias/fairness monitoring, and auditable provenance. A what-if scenario-building tool enables practitioners to create realistic preparedness scenarios visualized through a water-network Digital Twin within the COP, supporting the authoring of playbooks and standard operating procedures. HERMES-CI tools will be validated through trials in two water and wastewater CIs (AQUA, EOAL) and engaging CI operators, civil protection authorities, authorities responsible for CI resilience and security (CCD, HPOL, PSP), thus delivering its full platform at TRL5 by the end of the project and providing practitioner-validated training curricula that support uptake and replication, while laying the foundations for application to other CI sectors.

Fields of science (EuroSciVoc)

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Keywords

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Programme(s)

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Topic(s)

Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.

Funding Scheme

Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.

HORIZON-RIA - HORIZON Research and Innovation Actions

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Call for proposal

Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.

(opens in new window) HORIZON-CL3-2025-01

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Coordinator

EXUS SOFTWARE MONOPROSOPI ETAIRIA PERIORISMENIS EVTHINIS
Net EU contribution

Net EU financial contribution. The sum of money that the participant receives, deducted by the EU contribution to its linked third party. It considers the distribution of the EU financial contribution between direct beneficiaries of the project and other types of participants, like third-party participants.

€ 501 875,00
Address
THEANOUS 15
118 54 Athina
Greece

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Αττική Aττική Κεντρικός Τομέας Αθηνών
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Links
Total cost

The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.

€ 501 875,00

Participants (14)