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Content archived on 2019-03-15

One-stop-shop for accessible tourism in Europe

Objective

The OSSATE project aims to implement a prototype multi-platform, multi-lingual, digital information service providing national and regional content on Accessible Tourist Venues, Sites and Accommodation, initially from 2 EU Member States: Greece and the UK. The service will deliver information via an accessible (WAI-compliant) Web portal and via mobile phones, using smart phone technology (WAP, MMS, LBS, GPRS) and standard text messaging services. The prototype will be demonstrated both as an independent service (freely available on the Web) and as an integrated service which can be offered for use on third-party Web sites, in information kiosks, travel agents and tourist bureaus, or delivered direct to tourists on their mobile phones.

The service targets primarily - but not exclusively - Europe's 45 million disabled citizens and their families. The project will identify and employ a common set of protocols and standards to enable search and retrieval of standardised data on accessibility of the physical environment, facilities and services offered by providers. Tourist organisations and individual providers will be able to input their own data directly to the system. Procedures for verifying data against the physical-/service provision at regional and national levels will be proposed and tested in the field. This feature will give enhanced reliability of information and will provide a model for the long-term sustainability of the service, encouraging an upward spiral of accessibility improvements at venues and sites.

Attention will be paid to involving all European stakeholder groups in the refinement, testing and planning of EU-wide deployment of the service. Additional focus will be placed on branding, design and promotion of the service, so as to ensure its broad recognition and acceptance as a trusted, useful and reliable source of information for the tourism sector and its users throughout Europe.

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Topic(s)

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Call for proposal

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Funding Scheme

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DEM - Demonstration contracts

Coordinator

EWORX S.A.
EU contribution
No data
Total cost

The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.

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Participants (4)

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