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Empowering the Service Economy with SLA-aware Infrastructures

Project description

Service and Software Architectures, Infrastructures and Engineering SLA@SOI is researching the systematic management of service-oriented infrastructures on the basis of formally specified service level agreements (SLAs).  

SLA@SOI is researching the systematic management of service-oriented economy likely to replace the whole product-oriented economy in short time. These service-oriented infrastructures are based on formally specified service level agreements (SLAs). SLA is the formalisation of a negotiated agreement between two parties. It is a written contract between customers and providers that fixes the parties' expectations concerning the quality of the services defined by the availability, performance or other attributes of them.

 

SLA@SOI: a major evolution Milestone

 

The project is a major milestone for further evolution of a service-oriented economy and the conveyance of IT-supported service provisioning which is currently of major relevance in all industries and domains. IT-based services can be flexibly traded as economic goods, i.e. under well-defined and dependable conditions and with clearly associated costs. This will allow for dynamic value networks that can be realised flexibly and thus, drive innovation and competitiveness.

SLA@SOI will provide three major benefits as regards the provisioning of services:

* Predictability and dependability

* Transparent SLA management

* In-depth guidance for industrial stakeholders

* Open reference case which allows for stakeholders to return, revalidate and modify SLA experiments.

* Automation

 

Business Benefits:

 

All the main stakeholders in a service-oriented economy will benefit from the project results:

* Software providers

* Service providers

* Service aggregators

* Service customers

 

Main innovative features of the project:

 

* An automated e-contracting framework

* Systematic grounding of SLAs from the business level down to the infrastructure

* Exploitation of virtualisation technologies at infrastructure level for SLA enforcement

* Advanced engineering methodologies for creation of predictable and manageable services.

Field of science

  • /social sciences/sociology/industrial relations/automation
  • /social sciences/economics and business
  • /social sciences/sociology/governance/public services

Call for proposal

FP7-ICT-2007-1
See other projects for this call

Funding Scheme

CP - Collaborative project (generic)

Coordinator

SAP SE
Address
Dietmar Hopp Allee 16
69190 Walldorf
Germany
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
EU contribution
€ 2 370 399
Administrative Contact
Wolfgang Theilmann (Dr.)

Participants (13)

A1 TELEKOM AUSTRIA AKTIENGESELLSCHAFT

Participation ended

Austria
EU contribution
€ 202 672
Address
Lassallestrasse 9
1020 Wien
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Boris Grabner (Mr.)
ETEL AUSTRIA GMBH & CO KG

Participation ended

Austria
EU contribution
€ 0
Address
Lassallestrasse 9
1020 Wien
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Boris Grabner (Mr.)
TECHNISCHE UNIVERSITAT DORTMUND
Germany
EU contribution
€ 995 220
Address
August Schmidt Strasse 4
44227 Dortmund
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Detlef Niehage (Mr)
FZI FORSCHUNGSZENTRUM INFORMATIK
Germany
EU contribution
€ 1 024 559
Address
Haid Und Neu Strasse 10-14
76131 Karlsruhe
Activity type
Research Organisations
Administrative Contact
Michael Flor (Mr.)
TELEFONICA INVESTIGACION Y DESARROLLO SA
Spain
EU contribution
€ 764 087
Address
Ronda De La Comunicacion S/n Distrito C Edificio Oeste I
28050 Madrid
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Luis Lopez de Ayala Hidalgo (Mr.)
INTEL RESEARCH AND INNOVATION IRELAND LIMITED
Ireland
EU contribution
€ 1 178 400
Address
Collinstown Industrial Estate
. Leixlip Kildare
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Brian Quinn (Mr)
FONDAZIONE BRUNO KESSLER
Italy
EU contribution
€ 610 991
Address
Via Santa Croce 77
38122 Trento
Activity type
Research Organisations
Administrative Contact
Umberto Silvestri (Mr.)
POLITECNICO DI MILANO
Italy
EU contribution
€ 479 965
Address
Piazza Leonardo Da Vinci 32
20133 Milano
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Fabio Conti (Mr.)
GPI SPA
Italy
EU contribution
€ 132 546
Address
Via Ragazzi Del '99 13
38123 Trento
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Giampaolo Armellin (Dott)
ENGINEERING - INGEGNERIA INFORMATICA SPA
Italy
EU contribution
€ 754 137
Address
Piazzale Dell'agricoltura 24
00144 Roma
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Matteo Melideo (Mr.)
XLAB RAZVOJ PROGRAMSKE OPREME IN SVETOVANJE DOO
Slovenia
EU contribution
€ 540 572
Address
Pot Za Brdom 100
1000 Ljubljana
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Jure Pompe (Mr)
THE QUEEN'S UNIVERSITY OF BELFAST

Participation ended

United Kingdom
EU contribution
€ 3 600
Address
University Road Lanyon Building
BT7 1NN Belfast
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Pauline McCann (Miss)
CITY UNIVERSITY OF LONDON
United Kingdom
EU contribution
€ 575 775
Address
Northampton Square
EC1V 0HB London
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Andrea Tinson (Mrs)