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eGovernment Monitor Network

Description du projet


Experience sharing and consensus building in the uptake of innovative eGovernment services"

Harmonise the measurements to speed up the improvements of eGovernment services


eGovMoNet is a European Thematic Network to stimulate development and take-up of good-practice for eGovernment measurement of user-satisfaction and impact.

eGovMoNet will establish a sustainable community (across academia, industry, and public agencies) engaged in an active dialogue and innovation brokering, facilitated by periodic face-to-face interactions during open workshops or bench-learning sessions, and by steady remote collaboration.eGovMoNet will review national eGovernment measurement frameworks to ensure that they provide a reliable measurement instrument, covering all critical areas, incl. impact and user satisfaction, and test the methods and tools, in particular automated large scale assessment tools.

An effort will be made to streamline the efforts across Europe to achieve the highest possible degree of comparability among the national benchmarks. Good implementations will be shared and actively promoted through both the network’s internal and external dissemination channels, such as the EU’s ePractice portal.

All eGovMoNet activities will be open to all interested parties and the results will be developed under an open licence, ensuring the ease of further development and reuse. The network will demonstrate the benefits of sharing and provide effective collaboration routines to support a sustainable operation of the eGovMoNet community beyond the duration of the project.

eGovernment has the potential to produce efficiency gains, reduce administrative burden, increase users' satisfaction, promote good governance and foster democratic participation. Reliable measurement capability is fundamental to unleash this potential.The EU has funded several measurement and benchmarking efforts, among others, the eGEP, UWEM, EIAO, UNDERSTAND projects. Further innovation is to be expected from new activities such as the eGovernment Bench-learning Pilots or the new study on user satisfaction, or nationally funded projects, such as eGovMon in Norway.This knowledge should contribute actively to the development of national eGovernment measurement frameworks in all Member States. To address this need, eGovMoNet will establish a sustainable community (across academia, industry, and public agencies) engaged in an active dialogue and innovation brokering, facilitated by periodic face-to-face interactions during open workshops or bench-learning sessions, and by steady remote collaboration.eGovMoNet will review national eGovernment measurement frameworks to ensure that they provide a reliable measurement instrument, covering all critical areas, incl. impact and user satisfaction, and test the methods and tools, in particular automated large scale assessment tools. An effort will be made to streamline the efforts across Europe to achieve the highest possible degree of comparability among the national benchmarks. Good implementations will be shared and actively promoted through both the network's internal and external dissemination channels, such as the EU's ePractice portal.All eGovMoNet activities will be open to all interested parties and the results will be developed under an open licence, ensuring the ease of further development and reuse. The network will demonstrate the benefits of sharing and provide effective collaboration routines to support a sustainable operation of the eGovMoNet community beyond the duration of the project.

Programme(s)

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CIP-ICT-PSP-2007-1
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Régime de financement

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TN - Thematic Network

Coordinateur

UNIVERSITETET I AGDER
Contribution de l’UE
€ 110 000,00
Adresse
UNIVERSITETSVEIEN 25
4604 Kristiansand
Norvège

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Région
Norge Agder og Sør-Østlandet Agder
Type d’activité
Higher or Secondary Education Establishments
Liens
Coût total

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Participants (24)

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Dernière mise à jour: 25 Avril 2017

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Permalink: https://cordis.europa.eu/project/id/224998/fr

European Union, 2025

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