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Exchanging process improvement experiences across SMES by conferencing on the internet

Objectif

Software development industry in Europe is characterised by a large number of small software producing units, focusing on different application domains and thus with different needs; this results in problems in effective technology transfer of pragmatic experience about best practices.
The proposed action aims at proposing an innovative dissemination approach that should eliminate problems such as clustering of the companies in specific application domains with utterly different development practices and business needs, locality of the market, limited attendance to international conferences/ events and narrow-scoped local meetings.
The objective of the action is to fulfil the needs of the target audience with adoption of innovative multimedia approach for the dissemination events.
The distinguishing characteristics can be summarised as follows:
set-up of cluster meetings for specific topics;
set-up of cluster meetings for specific application domains;
presentation of pragmatic experiences matured in PIEs;
focus mainly on non-IT companies and IT SMEs;
set-up of Internet WWW sites for sharing information;
usage of Internet real-time audio-(video) conference for management of the events;
provision of material for the Software Best Practice Library.

ACTIONS
The project is aiming at circulating pragmatic experiences about Software Process Improvement through targeted events run throughout Europe and conducted with the support of the most advanced communication technologies.
The targeted events are subdivided into two sets:

Cluster meetings focusing on the presentation of pragmatic experiences for specific application domains (telecommunications, banking/ insurance/ finance, industry, public administration, software houses).
Cluster meetings on topics strictly related with Process Improvement (PI and Software Product quality/testing, PI and ISO 9000, PI Measures and Return On Investment, PI and security/ formal certification, PI and new technologies).

The target audience is constituted of middle/ high management and in particular Project Leaders, Department Leaders and R&D Chiefs. Special care will be put in trying to involve people outside the ESSI community and working in non-IT companies (where most of the European software is developed and maintained).

EXPECTED IMPACT AND EXPERIENCE
The envisaged impacts for the target audience can be summarised as follows:

exposure to success stories matured in their specific application domain;
possibility to benchmark various approaches and related outcomes;
access to up-to-date assets in a very cost effective way;
possibility to discuss specific issues without barriers; in fact the organisation of parallel events in various sites will allow the EPIC partners to organise them in order to accommodate the dissemination approach and presentation style to the peculiarities of the location (cultural issues, language, etc.)
possibility to have access to the dissemination material via WWW before and after the events, in order to prepare the participation and, afterwards, "to sell" the outcomes to the internal decision makers.

Such aspects are expected to have a strong positive influence on the start-up of SPI Projects and thus on the reaching of higher capabilities, resulting in increased competitiveness of the European Industry

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