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Human factors safety training on the internet

Objectif

The aim of SafetyNet is to demonstrate a scaleable Internet based subscription service for Human Factors training in the civil aviation domain and to establish this as a baseline for the development of commercial training services to safety and time-critical domains such as civil aviation, maritime operations, rail systems, process plants, and medical systems. The training service will provide and deliver Human Factors courseware both for individual use (computer Aided Instruction and Computer Based Training) and for use by distributed training groups working together in a 'virtual classroom'. The project aims to prove the application of the leading edge technologies of network communications, advanced multi-media (integrating text, sound images and video) and video-conferencing in the design and delivery of these services.

The market for Human Factors training is characterised by growing demand, limited supply and expensive and inefficient delivery. Demand in the civil aviation sector has recently been stimulated by new regulations requiring all airline pilots and cabin crew to receive Human actors training. Similar regulations are in the pipeline in the air traffic management (ATM) and the maritime domain as well as other safety ant time-critical industries. The SafetyNet service will provide more cost-effective Human Factors training because (1) it will allow wider distribution of expensive training products, (2) it will make more efficient use of skilled instructors, and (3) it will allow more flexible scheduling of training sessions. It will also enable operatives related functions to be trained together. This will be exemplified in the project by the joint training of airline pilots and traffic controllers, which is almost impossible to organise using existing training modalities.

The development of the SafetyNet demonstrator service for pilots and air traffic controllers will be carried out incrementally. The project will begin with a detailed requirements analysis and design process, which will be driven by the existing and future Human Factors training programmes of the three end user partners (SAS Flight Academy - a pilot training centre; the Danish CAA Academy - an air traffic centre; DMI - a maritime training centre). Following this, the training service infrastructure ( a server and a number of virtual classroom nodes) will be developed using low cost PC hardware and off-the-shelf software, while, in parallel, existing civil aviation courseware will be adapted for Internet based delivery and operation by Dedale ( the leading European supplier of Human Factors courseware to the civil aviation industry). The infrastructure will be built up from an initial prototype level (server plus one node) using prototype courseware as test cases. End user involvement in this process will ensure that the requirements are met. In the final phase of the project, the completed courseware and infrastructure will be integrated, distributed over the end user sites and fully tested and evaluated by three end user partners under the guidance of the Human Factors experts at RISØ. The evaluation will be done by comparing the Human Factors knowledge and skills gained by trainees exposed to the SafetyNet service with those of a control group. This formal evaluation process will yield a precise quantitative validation of the service, thus validating the application of the leading edge technologies to training.

After validation, the SafetyNet service will be set up on a commercial basis targeting first the civil aviation and maritime sectors. Using revenues obtained, the service will then be expanded and diversified to the other sectors mentioned above

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Coordinateur

Avitraco A/S
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Adresse
Færgevej 16
3600 Frederikssund
Danemark

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