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Contenido archivado el 2024-05-07

System requirements and quality assurance in a distribution company

Objetivo

The key business factor in the consumer goods distribution sector is the optimization of all the processes as the sole means to guarantee sufficient competitive advantage in a business characterized by its rapid growth and daily changes. For this the use of information and management systems is essential.

Achieving the rationalization of EDP tasks and especially the adjustment of expectations and value hoped for by users supposes a key success factor. Particularly true when the need for change is usual in the development caused by the evolution of the business.

The objectives are: to reduce the development time, assure requirements traceability, manage changes and assure the value for each development.

THE EXPERIMENT
The experiment involve of establishing the requirements development and management processes, including the creation of the process infrastructure, its roles and responsibilities; the development of appropriate procedures and techniques, linked to the requirements quality assurance activities.

The project includes the new requests and the change requests as well as the implementation of metrics to quantitatively control the process.

The main aspect to be quantified is the degree to which the business priority is achieved, in other words, the value of each development in terms of business, modeled from the integration of the utility perceived by the users. For this we foresee the development of a conceptual model and a set of measuring instruments.

The process, procedures and techniques developed will be tested on Eroski's central warehouse management reengineering project which has an automated infrastructure and control via radio frequency. A new system oriented towards the optimization of the warehouse management will be installed. It will incorporate new direct system users lacking in experience in computer applications. The warehouse system will integrate the company's total logistic management chain.

EXPECTED IMPACT AND EXPERIENCE
The main impact is to obtain the expected added value, in business terms, derived from incorporation of computer systems. In other words, that the business efficient management is really improved.

Additionally, a simplification in the launching procedure, linked to the near elimination of functional changes in the early stages of the service, should lead to an important reduction in the software resources used in this stage of the life cycle.

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Coordinador

Eroski S. Coop
Aportación de la UE
Sin datos
Dirección
San Agustin S/N
48230 Elorrio
España

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Coste total

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