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User requirements and reuse in health management systems

Objectif

The partners want to measure the potential for improvement in product quality and user acceptance derived from formal procedures in user-supplier communication, while compromising with a cost-reduction strategy of software reuse. The main objective of the project proposed is to measure the impact of User Requirements Management (URM) on two main features of the software developed: quality, by means of an improved user-supplier communication, and cost, by means of increased software reuse.

THE EXPERIMENT
Establishing a cost-benefit analysis through a controlled experiment will allow us to validate the procedures, methods and tools defined to do URM in a baseline project. We will measure the effect of URM in the key features of quality and cost of the resulting software product. Quality will be measured in terms of the percentage of changes attributable to badly understood requirements. The current reference measure is 50%, which includes changes in software developed by G.O.C. and collaborators like B-kin Software. Cost will be measured indirectly in terms of reuse as the percentage of new code that is directly derived from previous developments. The current reference measure is 60%.

The baseline project selected is the development of a major revision of the Integrated Hospital Management system running in Aita Menni. The SGIH97 is a complex application covering all aspects in the daily work of a hospital: check-ins, check-outs, resource allocations, medical records, maintenance of facilities, invoicing, waiting list management, etc. The final user, Aita Menni, will define its user requirements and validate the delivered product. The consultant and application developer, G.O.C. will help to define requirements and develop software that responds to user's expectations. The systems engineer, B-kin Software, will design and put in place the system architecture needed to solve the needs of the complete solution.

EXPECTED IMPACT AND EXPERIENCE
The partners often need to work very closely during the user requirements specification phase. All of them, from different perspectives, share the goal of better conformance to requirements of the product delivered and lower costs due to improved use of resources. The three companies recognise the fact, based on previous experience and expert counselling, that a formal procedure and method for URM is needed in order to achieve their goal. They expect to set up the first URM system in each company and build up in their knowledge and awareness of software best practices.

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Coordinateur

Gestio Organizacio Comunicacio
Contribution de l’UE
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Adresse
Casp 39-1-2°
08010 Barcelona
Espagne

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