Objective
The objective of this Action is to study different aspects of the residential telecom user's attitudes, behaviour and perception with regard to available and future telecom services and products. The term "residential user" does not exclude business use such as teleworking.
This is not primarily a technical research Action, but the studies undertaken within the Action aim to influence the technical development so far as the creation and implementation of new telecom services are concerned. The Action is not a market survey. The residential telecom user will be studied and analysed mostly from the behavioural point of view.
Current status
Issues studied
To begin with, the following issues were defined as necessary to address in order to be able to answer any questions regarding the future telecom user.
Acceptance and use
residential users' perception and use of telecom services,
complexity and user friendliness,
usage patterns in different segments and cultures,
migration patterns of telecom usage.
Consequences
the social impact of emerging telecom services,
perception of biomedical effects (this proved too difficult to address and has been discarded).
Existing telecom services in the future
What will be perceived as universal service and ''POTS'' (Plain Old Telephony Service) in the future, i.e. what mix of telecom services will be perceived as basic at that time ?
Organisation
The research is organised in four work groups covering the following areas :
Home and Work looks at telecommunication in the global house of the future - how the effects of life cycle, life situation, cultural background, etc. influence our priorities and thus choices regarding the use/non-use of telecom and our coping behaviour. This group also looks at telework.
Mobile telephony/Mobility looks at :
the relation between mobile telephony and landline telephony,
patterns of adoption and use,
social exclusion and universal service,
implications for public space and time,
social, cultural and individual resistance and acceptance,
the individualisation of telephony,
mobile phone etiquette and cultural differentiation.
The Future User looks primarily at young people and their acceptance and use of the services provided by the emerging combinations of information technology and advanced telecommunication, e.g. Internet and Multimedia.
Future POTS and Universal Service looks at trends and patterns in the non-take off of POTS through time and . gaps between users and non-users of dynamic services. What is considered to be ''POTS'' by people yesterday, today and tomorrow ?
We are also working with scenarios of possible future social environments as an added input.
Fields of science (EuroSciVoc)
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Programme(s)
Multi-annual funding programmes that define the EU’s priorities for research and innovation.
Multi-annual funding programmes that define the EU’s priorities for research and innovation.
Topic(s)
Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
Call for proposal
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Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.
Funding Scheme
Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
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Coordinator
123 86 Farsta
Sweden
The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.