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Feedback mechanisms Across the Lifecycle for Customer-driven Optimization of iNnovative product-service design

Deliverables

Conceptual approach for knowledge acquisition from social media related to product usage information

D2.2 will be delivered as a report and is directly dedicated to the content of Task 2.2. Within D2.2 the concepts for acquiring product related consumer feedback from social media and other channels such as helpdesk communications are outlined. In addition methods to filter and organize the acquired information are described in D2.2.

Updated Dissemination Plan & Results

Deliverable D9.4 is dedicated to Task 9.3 and comprises the planned activities on behalf of dissemination. The plan as well as the intermediate results on behalf of dissemination are updated periodically and delivered each year (Due Dates: M18; M30; M36). The deliverable documents the activities to promote and disseminate the FALCON results to both scientific and industrial communities.

Application Scenario Joint Evaluation Report

In reference to task 9.2 the deliverable summarizes the joint evaluation of the four application scenarios. In order to set a common and profound basis for exploitation, the results of the four application scenarios are consolidated in this deliverable. This report will be managed by the Application Scenario Coherence Manager.

FALCON semantic concept definition document

In reference to task 3.1, the deliverable comprises the definition of the FALCON semantic concept. In this report domain boundaries for each application are defined, and all products, processes, data sources and resources are identified. In addition, the deliverable contains the analysis of industrial requirements for each application scenario, as a pre-condition to define the relevant domain. In the deliverable, a proper number of relevant domain related concepts is outlined and defined in detail. The domain definition, which gathers specific concepts and knowledge, includes forward information flow, with direct relations and impacts among product lifecycle stages.

FALCON Virtual Open Platform Architecture and Interfaces

In reference to task 1.2, the report defines the overall architecture of the Virtual Open Platform. The documentation of the architecture includes all its components and defines technical quality standards regarding performance, reliability, and efficiency. In addition, state-of-the-art APIs and standards to ensure the ease of use for all interfaces (APIs) between the partners' components and especially all APIs defined for 3rd parties are documented.

Project Web Site and Dissemination Kit

In reference to task 9.3 the deliverable consists of a Dissemination Kit and the project website. The dissemination kit contains common material (e.g. presentation template, flyer templates, logos, icon sets) to facilitate an integrated appearance of presented project results.

The FALCON Ontology

In reference to task 3.2, the deliverable comprises the FALCON semantic model (i.e. Ontology), which will be designed to serve as a common reference model for the annotation and description of the BOL, MOL and EOL phases. The FALCON semantic model describes the basic entities of the project and model relevant structures of planning, design, engineering, manufacturing and exploitation processes.

Demonstrator for clothing textiles product-services

In reference to task 7.3, the deliverable provides a demonstrator for clothing textiles product-services respecting the constraints of the actual products of the clothing textiles scenario. The demonstrator will allow evaluating potential improvements in terms of: Lifecycle Product Information; Feedbacks from Customers; Collaboration between Designers and Manufacturers; New Collections Time to Market; New services Provision and Lifecycle Assessment.

Demonstrator for healthcare products product-services

In reference to task 6.3, the deliverable provides a demonstrator for healthcare products & product-services, taking into account the constraints of the healthcare scenario. Features for communication and data storage means between the products in the field and the maintenance organisation will be deployed by the demonstrator for this health care case.

Demonstrator for high-tech products product-services

In reference to task 8.3, the deliverable provides a demonstrator for high-tech product-services reflecting the constraints of the actual products of the high-tech scenario. Product features for the observation of interaction behaviour between user and product-services are utilized by the demonstrator for this business case.

Demonstrator for white and brown goods product-services

In reference to task 5.3, the deliverable provides a demonstrator for white and brown goods product-services respecting the constraints of the actual products of the white and brown goods scenario. Product features for the observation of interaction behaviour between user and product-services are utilized by the demonstrator for this Business Scenario.

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Publications

Improving Product-Service Systems by Exploiting Information From The Usage Phase. A Case Study

Author(s): Johannes Lützenberger, Patrick Klein, Karl Hribernik, Klaus-Dieter Thoben
Published in: Procedia CIRP, Issue 47, 2016, Page(s) 376-381, ISSN 2212-8271
DOI: 10.1016/j.procir.2016.03.064

Sources and Characteristics of Information about Product Use

Author(s): Stefan Wellsandt, Karl Hribernik, Klaus-Dieter Thoben
Published in: Procedia CIRP, Issue 36, 2015, Page(s) 242-247, ISSN 2212-8271
DOI: 10.1016/j.procir.2015.01.060

Towards a Methodology for Selecting Product Usage Information Sources for the (Re-)Design of Product Service Systems

Author(s): K. Hribernik, W.F Van der Vegte, D. Kiritsis, K.-D. Thoben
Published in: ICE/IEEE International Technology management Conference, 2016

Exploring the integration of social media feedback for user-oriented product development

Author(s): Deng, Q., Franke, M., Hribernik, K., Thoben, K.-D.
Published in: 21st International Conference on Engineering Design (ICED 2017), 2017

Content analysis of product usage information from embedded sensors and web 2.0 sources: A first analysis of practical examples

Author(s): Stefan Wellsandt, Karl Hribernik, Klaus-Dieter Thoben
Published in: 2015 IEEE International Conference on Engineering, Technology and Innovation/ International Technology Management Conference (ICE/ITMC), 2015, Page(s) 1-9
DOI: 10.1109/ICE.2015.7438641

Towards a Platform for Applying Through-life Engineering Service Knowledge from Embedded Intelligence and Social Media to Product-Service Systems

Author(s): J. Lützenberger, C. Melchiorre, K.-D. Thoben
Published in: TESConf 2016 - The 5th International Conference on Through-life Engineering Services, 2016

Challenges in Context and Insight Acquisition from Data Generated by Connected Products

Author(s): Ghatak, A.
Published in: 4th International Conference on Computing, Communication and Sensor Network, 2015

Exploiting the increasing amount of Product Usage Information to support the development of Through-life Engineering Services

Author(s): P. Klein, J. Lützenberger, K.D. Thoben
Published in: ESConf 2016 – The 5th International Conference on Through-life Engineering Services,, 2016

Taking Advantage of Data Generated by Products: Trends, Opportunities and Challenges

Author(s): Wilhelm Frederik van der Vegte
Published in: Volume 1B: 36th Computers and Information in Engineering Conference, 2016, Page(s) V01BT02A025
DOI: 10.1115/DETC2016-59177

Towards a Platform for Integrating Product Usage Information into Innovative Product-Service Design

Author(s): K.A. Hribernik, M. Franke, E. Coscia, K.-D. Thoben
Published in: Proceedings of the 23rd ICE Conference 2017, 2017

Feedback Mechanisms across the Lifecycle for Customer-driven Optimisation of Innova-tive Product-Service Design

Author(s): K. A. Hribernik, J. Lützenberger, E. Coscia, K.-D. Thoben
Published in: Proceedings of the I-ESA Conference 2016, 2016

Fashion Supply Chains and Social Media: Examining the Potential of Social Media Text Data Analysis for Decision Making Processes in Fashion Supply Chains

Author(s): S. Beheshti-Kashi, K. Hribernik, J. Lützenberger, K.-D. Thoben
Published in: IT4Fashion Scientific Conference Proceedings, 2016

Information Quality in PLM: A Product Design Perspective

Author(s): Stefan Wellsandt, Thorsten Wuest, Karl Hribernik, Klaus-Dieter Thoben
Published in: Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth, 2015, Page(s) 515-523
DOI: 10.1007/978-3-319-22756-6_63

Product Lifecycle Management in the Era of Internet of Things

Author(s): Abdelaziz Bouras, Benoit Eynard, Sebti Foufou, Klaus-Dieter Thoben
Published in: IFIP Advances in Information and Communication Technology, 2016, Page(s) 826-834
DOI: 10.1007/978-3-319-33111-9