Periodic Reporting for period 1 - BISONet-Enh2014 (Business Innovation Support Network for the Czech Republic – Enhancing the innovation management capacities of SMEs by EEN in 2014)
Reporting period: 2014-05-01 to 2014-12-31
As the Czech SMEs did not succeed in the first cut-off of SME Instrument programme, there were no Key Account Management services provided by the end of 2014. Therefore no measurable socio-economic impacts are to be reported; it is too early to call.
At the end of the service there was always an interview undertaken with the representative of the company who judged the quality of service as well as the short-term impact on the company. From the interviews have been hold so far following impact was mentioned: creation of new jobs (as stated by CEO of one of the interviewed companies); change of company structure, more efficient set-up of processes (better definition of competencies and responsibilities) and optimisation of production processes.