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User-centric Middleware Architecture for Advanced Service Provisioning in Future Networks

Objective

The current paradigm in service provisioning to future communication networks lacks thorough end-to-end interpretation from the quality viewpoint, while the end-users’/customers’ profiles and preferences are mostly not taken into account. The subjective perception of a provided service, known as Quality of Experience (QoE), is one of the most important factors for a user’s decision on retaining the service or giving it up, and the key parameter for enabling advanced customer experience management (CEM). The main objective of CASPER is to combine academic and industrial forces towards leveraging the expected benefits of QoE exploitation in future networks. In particular, CASPER will exploit the most recent approaches in communication networks, such as the Software Defined Networking (SDN) and the Network Functions Virtualisation (NFV), to design and implement a middleware architecture for QoE-driven service provisioning. The architecture will consist of three interlinked modules, one-to-one mapped to the three instrumental functionalities required for the beneficial exploitation of QoE: i) reliable, secure and passive QoE monitoring, ii) efficient, dynamic and objective QoE estimation, and iii) robust and real-time QoE-driven service management. The three modules will be optimised and released as an integrated solution, in order to accelerate the adoption of QoE-driven network service management. The cornerstone of this effort will be a carefully-planned inter-sectorial secondment programme for Experienced Researchers (ERs) and Early Stage Researchers (ESRs). Under this programme, CASPER is expected to foster the exchange of knowledge and strengthen the collaboration among academia and industry through a bidirectional knowledge-sharing approach, where the academic beneficiaries will contribute by conveying their knowledge in QoE analysis and modelling, while industrial beneficiaries will provide their expertise in service development and software implementation.

Field of science

  • /natural sciences/computer and information sciences/software

Call for proposal

H2020-MSCA-RISE-2014
See other projects for this call

Funding Scheme

MSCA-RISE - Marie Skłodowska-Curie Research and Innovation Staff Exchange (RISE)

Coordinator

ETHNIKO KAI KAPODISTRIAKO PANEPISTIMIO ATHINON
Address
6 Christou Lada Str
10561 Athina
Greece
Activity type
Higher or Secondary Education Establishments
EU contribution
€ 270 000

Participants (6)

UNIVERSITAT POLITECNICA DE CATALUNYA

Participation ended

Spain
EU contribution
€ 0
Address
Calle Jordi Girona 31
08034 Barcelona
Activity type
Higher or Secondary Education Establishments
WEST AQUILA SRL
Italy
EU contribution
€ 270 000
Address
Via Giovanni Gronchi 18
67100 L'aquila
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
ADAPT IT AE

Participation ended

Greece
EU contribution
€ 0
Address
Odos Favierou 6
14452 Metamorfosi Athina
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
UNIVERSITA DEGLI STUDI DELL'AQUILA
Italy
EU contribution
€ 27 000
Address
Piazza Santa Margherita 2
67100 L Aquila
Activity type
Higher or Secondary Education Establishments
IQUADRAT INFORMATICA SL
Spain
EU contribution
€ 243 000
Address
Calle Doctor Rizal 10, P.bj2 Pta 2
08006 Barcelona
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
ADAPTERA TECHNOLOGIKES LYSEIS VELTISTOPIISIS EFARMOGON YPODOMON PLIROFORIKES KAI TILEPIKINONION MONOPROSPI IKE
Greece
EU contribution
€ 270 000
Address
Leoforo Kifisias 78
15125 Athina
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)