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Propelling Business Process Management by Research and Innovation Staff Exchange

Deliverables

Smart Devices Impacts

Three joint publications will be prepared and handed in to a major conference venue (European or International Conference on Information Systems, Business Process Management Conference) or journal (IEEE Transactions on Engineering Management, Business and Information Systems Engineering), involving experts from the partner organisations. All publications will focus on the prospects and challenges offered from integrating smart devices into the business processes in organisations.

Real-Time Computing Impacts

Two joint publications on the use of real-time computing concepts and technology in order to take nearly run-time proactive or corrective actions to improve process performance or mitigate compliance risks.

Artefacts for BPM Analysis

One joint publications on BPM Analysis, inspired by the technological and societal impact factors identified in WP01–WP05.

Artefacts for BPM Modelling

Two joint publications on BPM modelling techniques and applications, inspired by the technological and societal impact factors identified in WP01–WP05.

Big Data Technology Impacts

Two joint publications on proposals the application of Big Data in BPM. Implementation of the ideas discussed by the associated enterprises.

Societal Impacts

One joint report consolidating the societal impact factors that will shape the next era of BPM.

Artefacts for BPM Implementation

One joint publications on BPM Implementation, inspired by the technological and societal impact factors identified in WP01–WP05.

Social Computing Impacts

Two joint publications on the analysis, development, evaluation, and use of a technique for exploiting information from online social media platforms for business process improvement.

Artefacts for BPM Strategy

Two joint publications on IT artefacts for BPM Strategy, inspired by the technological and societal impact factors identified in WP01–WP05.

Project Management

• Annual Management Report (M12, General report on activities, budget and progress of the project during the year) • Annual Management Report (M36)

Communication and Dissemination Management

Website (M02) Presentations at Events (starting M06) Print Material (starting M09) Newsletter (M09, M12, M15, M18, M21, M24, M27, M30, M33, M36, M39, M42, M45, M48) Annual Report on Visiting Researchers Activities, Dissemination, and Gender Actions (M12) Annual Report on Visiting Researchers Activities, Dissemination, and Gender Actions (M24) Annual Report on Visiting Researchers Activities, Dissemination, and Gender Actions (M36) Final Dissemination Report (M48)

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Publications

Entwicklung eines Entity-Relationship-Modells und eines Verknüpfungskonzeptes – eine Betrachtung des Omni-Channel-Managements aus einer Information Systems-Perspektive

Author(s): Markus Heuchert, Benjamin Barann, Ann-Kristin Cordes, Jörg Becker
Published in: Digital Customer Experience - Mit digitalen Diensten Kunden gewinnen und halten, 2019, Page(s) 53-67
DOI: 10.1007/978-3-658-22542-1_4

Predictive Business Process Monitoring with LSTM Neural Networks

Author(s): Niek Tax, Ilya Verenich, Marcello La Rosa, Marlon Dumas
Published in: Advanced Information Systems Engineering, Issue 10253, 2017, Page(s) 477-492
DOI: 10.1007/978-3-319-59536-8_30

Discovering Causal Factors Explaining Business Process Performance Variation

Author(s): Bart F. A. Hompes, Abderrahmane Maaradji, Marcello La Rosa, Marlon Dumas, Joos C. A. M. Buijs, Wil M. P. van der Aalst
Published in: Advanced Information Systems Engineering, Issue 10253, 2017, Page(s) 177-192
DOI: 10.1007/978-3-319-59536-8_12

Measuring Semantic Coherence of a Conversation

Author(s): Svitlana Vakulenko, Maarten de Rijke, Michael Cochez, Vadim Savenkov, Axel Polleres
Published in: The Semantic Web – ISWC 2018 - 17th International Semantic Web Conference, Monterey, CA, USA, October 8–12, 2018, Proceedings, Part I, Issue 11136, 2018, Page(s) 634-651
DOI: 10.1007/978-3-030-00671-6_37

Context-Aware Predictive Process Monitoring: The Impact of News Sentiment

Author(s): Anton Yeshchenko, Fernando Durier, Kate Revoredo, Jan Mendling, Flavia Santoro
Published in: On the Move to Meaningful Internet Systems. OTM 2018 Conferences - Confederated International Conferences: CoopIS, C&TC, and ODBASE 2018, Valletta, Malta, October 22-26, 2018, Proceedings, Part I, Issue 11229, 2018, Page(s) 586-603
DOI: 10.1007/978-3-030-02610-3_33

Shadow Testing for Business Process Improvement

Author(s): Suhrid Satyal, Ingo Weber, Hye-young Paik, Claudio Di Ciccio, Jan Mendling
Published in: On the Move to Meaningful Internet Systems. OTM 2018 Conferences - Confederated International Conferences: CoopIS, C&TC, and ODBASE 2018, Valletta, Malta, October 22-26, 2018, Proceedings, Part I, Issue 11229, 2018, Page(s) 153-171
DOI: 10.1007/978-3-030-02610-3_9

AB Testing for Process Versions with Contextual Multi-armed Bandit Algorithms

Author(s): Suhrid Satyal, Ingo Weber, Hye-young Paik, Claudio Di Ciccio, Jan Mendling
Published in: Advanced Information Systems Engineering, Issue 10816, 2018, Page(s) 19-34
DOI: 10.1007/978-3-319-91563-0_2

Speech Acts Featuring Decisions in Knowledge-Intensive Processes

Author(s): Tatiana Barboza, Pedro Richetti, Fernanda Baião, Flavia Maria Santoro, João Carlos Gonçalves, Kate Revoredo, Anton Yeshchenko
Published in: On the Move to Meaningful Internet Systems. OTM 2018 Conferences - Confederated International Conferences: CoopIS, C&TC, and ODBASE 2018, Valletta, Malta, October 22-26, 2018, Proceedings, Part II, Issue 11230, 2018, Page(s) 222-237
DOI: 10.1007/978-3-030-02671-4_13

AB-BPM: Performance-Driven Instance Routing for Business Process Improvement

Author(s): Suhrid Satyal, Ingo Weber, Hye-young Paik, Claudio Di Ciccio, Jan Mendling
Published in: Business Process Management, Issue 10445, 2017, Page(s) 113-129
DOI: 10.1007/978-3-319-65000-5_7

Semi-supervised Log Pattern Detection and Exploration Using Event Concurrence and Contextual Information

Author(s): Xixi Lu, Dirk Fahland, Robert Andrews, Suriadi Suriadi, Moe T. Wynn, Arthur H. M. ter Hofstede, Wil M. P. van der Aalst
Published in: On the Move to Meaningful Internet Systems. OTM 2017 Conferences, Issue 10573, 2017, Page(s) 154-174
DOI: 10.1007/978-3-319-69462-7_11

Enriching Decision Making with Data-Based Thresholds of Process-Related KPIs

Author(s): Adela del-Río-Ortega, Félix García, Manuel Resinas, Elmar Weber, Francisco Ruiz, Antonio Ruiz-Cortés
Published in: Advanced Information Systems Engineering, Issue 10253, 2017, Page(s) 193-209
DOI: 10.1007/978-3-319-59536-8_13

A New Framework for Defining Realistic SLAs: An Evidence-Based Approach

Author(s): Minsu Cho, Minseok Song, Carlos Müller, Pablo Fernandez, Adela del-Río-Ortega, Manuel Resinas, Antonio Ruiz-Cortés
Published in: Business Process Management Forum, Issue 297, 2017, Page(s) 19-35
DOI: 10.1007/978-3-319-65015-9_2

A hybrid reliability metric for SLA predictive monitoring

Author(s): Marco Comuzzi, Alfonso E. Marquez-Chamorro, Manuel Resinas
Published in: Proceedings of the 34th ACM/SIGAPP Symposium on Applied Computing - SAC '19, 2019, Page(s) 32-39
DOI: 10.1145/3297280.3297285

Conversational Exploratory Search via Interactive Storytelling

Author(s): Vakulenko, Svitlana; Markov, Ilya; de Rijke, Maarten
Published in: Proceedings of the CTIR'17 Workshop on Search-Oriented Conversational AI (SCAI’2017), 2017

QRFA: A Data-Driven Model of Information-Seeking Dialogues

Author(s): Svitlana Vakulenko, Kate Revoredo, Claudio Di Ciccio, Maarten de Rijke
Published in: Proceedings of the 41st European Conference on Information Retrieval (ECIR '19), 2018

Trust Management - An Information Systems Perspective

Author(s): Chasin, Friedrich, Riehle, Dennis M., Rosemann, Michael
Published in: Twenty-Seventh European Conference on Information Systems (ECIS2019), 2019

An IS Perspective on Omni-Channel Management along the Customer Journey: Development of an Entity-Relationship-Model and a Linkage Concept

Author(s): Markus Heuchert, Benjamin Barann, Ann-Kristin Cordes, Jörg Becker
Published in: Proceedings of the Multikonferenz Wirtschaftsinformatik 2018, 2018

Prediction of Business Process Instances with Dynamic Bayesian Networks

Author(s): Jens Brunk, Kate Revoredo, Matthias Stierle, Martin Matzner, Patrick Delfmann, and Jörg Becker
Published in: Proceedings of the 8th International Symposium on Data-driven Process Discovery and Analysis (SIMPDA 2018), 2018

An IS-Perspective on Omni-channel Management: Development of a Conceptual Framework to Determine the Impacts of Touchpoint Digitalization on Retail Business Processes

Author(s): Benjamin Barann
Published in: Proceedings of the European Conference on Information Systems (ECIS2018), 2018

REPAINTING THE BUSINESS MODEL CANVAS FOR PEER-TO-PEER SHARING AND COLLABORATIVE CONSUMPTION

Author(s): Florian Plenter, Erwin Fielt, Moritz von Hoffen, Friedrich Chasin, Michael Rosemann
Published in: Proceedings of the Twenty-Fifth European Conference on Information Systems (ECIS 2017), 2017, Page(s) 2234-2249

Devising an SLA-Aware Methodology to Improve Process Performance

Author(s): Carlos Müller, Minsu Cho, Pablo Fernandez, Minseok Song, Manuel Resinas, Antonio Ruiz-Cortés
Published in: Jornadas de Ciencia e Ingeniería de Servicios, 2017

Narrowing the Business-IT Gap in Process Performance Measurement

Author(s): Han van der Aa, Adela del-Río-Ortega, Manuel Resinas, Henrik Leopold, Antonio Ruiz-Cortés, Jan Mendling, Hajo A. Reijers
Published in: Advanced Information Systems Engineering, Issue 33, 2016, Page(s) 543-557
DOI: 10.1007/978-3-319-39696-5_33

A template-based approach for responsibility management in executable business processes

Author(s): Cristina Cabanillas, Manuel Resinas, Antonio Ruiz-Cortés
Published in: Enterprise Information Systems, Issue 12/5, 2017, Page(s) 550-586, ISSN 1751-7575
DOI: 10.1080/17517575.2017.1390166

From one-stop shop to no-stop shop: An e-government stage model

Author(s): Hendrik Scholta, Willem Mertens, Marek Kowalkiewicz, Jörg Becker
Published in: Government Information Quarterly, Issue 36/1, 2019, Page(s) 11-26, ISSN 0740-624X
DOI: 10.1016/j.giq.2018.11.010

The impact of transparency on mobile privacy decision making

Author(s): Jan Hendrik Betzing, Matthias Tietz, Jan vom Brocke, Jörg Becker
Published in: Electronic Markets, 2019, Page(s) 1-19, ISSN 1019-6781
DOI: 10.1007/s12525-019-00332-3

The Role of Gender in Business Process Management Competence Supply

Author(s): Elena Gorbacheva, Armin Stein, Theresa Schmiedel, Oliver Müller
Published in: Business & Information Systems Engineering, Issue 58/3, 2016, Page(s) 213-231, ISSN 2363-7005
DOI: 10.1007/s12599-016-0428-2

Smart service systems: An interdisciplinary perspective

Author(s): Daniel Beverungen, Christoph F. Breidbach, Jens Poeppelbuss, Virpi Kristiina Tuunainen
Published in: Information Systems Journal, Issue 29/6, 2019, Page(s) 1201-1206, ISSN 1350-1917
DOI: 10.1111/isj.12275

Good gamers, good managers? A proof-of-concept study with Sid Meier’s Civilization

Author(s): Alexander Simons, Isabell Wohlgenannt, Markus Weinmann, Stefan Fleischer
Published in: Review of Managerial Science, 2020, ISSN 1863-6683
DOI: 10.1007/s11846-020-00378-0