The NEXES RIA started on May 1st 2015 and was completed on April 30th 2018, having achieved all proposed Milestones and submitted all planned 34 deliverables. NEXES technical and technological innovations were implemented and validated in 34 demonstration activities performed across 2 years, with the active involvement of the NEXES end-users advisors and more than 300 expert representatives of emergency services, public safety authorities, civil society organisations and citizens. More than 500 dissemination and communication activities were also performed to maximise NEXES’s impact in key stakeholders and society as a whole, reaching a 15-million-person audience.
Based on relevant user requirements, adequately reflecting emergency services’ requirements and the needs of all citizens, including those experiencing disability or special needs, the NEXES partners developed the NEXES NG PSAP System and pan-European 112 Apps for citizens and First Responders, in full compliance with EU and national regulation, ethics principles and open standards, offering a set of functions - total conversation support, improved location information, exchange of additional caller data and multimedia files, superior call prioritisation and routing, enhanced situational awareness and interoperability features - that enable next generation (NG) capabilities in emergency call taking, handling and dispatching and deliver a true end-to-end NGES solution.
NEXES also actively contributed to ongoing and future standardisation efforts (ETSI TS 103 478 and IETF RFC 8373) and shed a light on the way forward to regulate pan-European NG 112 calls in full IP-enabled environments.
The NEXES Campaigns of Demonstration and dissemination activities, involving exercises, App Challenge editions and pilots, as well as workshops, conferences and meetings, showcased the innovative capabilities of the NEXES System and Apps and allowed key stakeholders to foresee and understand their operational added-value and overwhelming societal benefits.
Indeed, the positive user and societal acceptance of NEXES encouraged the NEXES partners to draft 25 business plans and start exploiting business opportunities based on NEXES results, including pre-procurement activities of emergency services across Europe that echo the momentum to roll-out NEXES innovations.
