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Impact of Cultural aspects in the management of emergencies in public Transport

Deliverables

Dissemination and Exploitation Plan

This Report will contain the dissemination plan, including the identification of the stakeholders of the IMPACT results and of appropriate dissemination material for each group of stakeholders. The report will contain the list of members of the First Responders and Health Organizations End Users Group and their letters of intents. The report will contain also exploitation plan and examine the IPR issues of the IMPACT CSA.

Theoretical framework of cross-cultural pedestrian and staff behaviour

Final report reviewing, integrating and summarising all previous work carried out in WP1. D1.3 will contain a detailed description of: the physical environment of the transport station for both routine and emergency situations at different times of the day/periods of the year and the passengers and staff behaviours with particular focus on socio-psychological and cross-cultural aspects, both in routine and emergency situations.

Review and critical analysis of multi-cultural crowd behaviour in case of emergency

Literature review on cultural differences and commonalities in crowd behaviour in case of emergency in different countries and in different transport modes. Four main branches of analysis will be considered and integrated: researches on cultural and demographic, researches on psycho-social crowd behaviour, comparative study of past incidents and disasters in transport hubs and urban environment analysing how cultural aspects affected the emergency management, actual and best practices for emergency prevention and management in the transport sector providing a cross-cultural comparative study on standard procedures and protocols in different geographic areas.

Synthesis of theoretical framework and translation into conceptual model

A conceptual model of cross-cultural crowd behaviour in a public transport location during an emergency situation.

Activity Report (RP1)

Report describing progresses toward the scientific and technological objectives, toward the milestones and deliverables foreseen and identifying problems encountered during the project and proper actions taken to correct them problem.

Cultural Risk Assessment Best Practices for Transport Hubs

D3.3 will represent the synthesis of the work done in WP3 to be used as Best Practice report for transport hubs highlighting specificities for each transport mode insisting on it.

Quality and Ethical Monitoring Plan

Document defining the standards, the quality and ethical procedures to be used throughout the project lifecycle

Requirements and Key Scenario Application

Definition of the key scenarios of application, of the requirements and the guidelines

Cultural-based Emergency Communication guidelines

Report containing general and high-level guidelines to have an effective and integrated communication for emergency prevention and management in the 3 transport modes. Application examples and scenarios of usage will be provided, together with practical checklists and templates for proper communication during crises.

Policy recommendations definition and exploitation for multi-cultural emergency management in the transport

A report on the policy recommendations for multi-cultural emergency management in the transport hubs and their acceptance in the various transport domains.

Empirical data-sets and results

Empirical data-sets will be generated from the data collection activities; although, for reasons of ethical participant confidentiality, these will only be available to the researchers. However, the results of the analysis of the collected empirical data will be available, accompanied by a report.

Stakeholder validation and networking activities

The outcome will be a report explaining validation and networking activities with stakeholders about project results highlighting findings and lessons learnt.

Generalisation of IMPACT results to other domains

Report on the potential generalisation and customisation of IMPACT Supporting Measures to other domains in the urban environments (big events organisation and management, museums and cultural/touristic point of interests, shopping malls, etc.).

Cultural Risk Assessment Methodology Report

This report will describe the synthesis of psycho-social and cross-cultural parameters that will be used in the cultural risk assessment methodology and the consequent cultural risk assessment methodology.

Activity Report (RP2)

Report describing progresses toward the scientific and technological objectives, toward the milestones and deliverables foreseen and identifying problems encountered during the project and proper actions taken to correct them problem.

Structured simulations for single agent domain model

Report of the systematically performed simulations scenario’s the agent based crowd model

Internal and external validation of the computational agent based model

Report of internal and external validation of the model

Final dissemination and exploitation report

This Deliverable will provide a report of all the exploitation and dissemination material produced and the dissemination and exploitation activities undertaken in the lifetime of the IMPACT project. The effectiveness of the dissemination and exploitation strategy will be evaluated based on the parameters set within the Dissemination and exploitation Plan.

Communication framework requirements definition

Report containing all the functional and non-functional requirements for the cultural-based emergency communication framework, together with explicative scenarios of usage.

Pilot training courses report

Delivery of the training courses and evaluation of their effectiveness

Intelligent software agent design: analysis and support models

Results of simulations with prototype intelligent agent that sends dedicated messages to different users that will serve as a ‘proof-of-concept’ for the cultural-based emergency communication framework.

Training Exercises, Modules and Packages

Prototypes of training packages and materials with the related documentation

Cultural Risk Assessment CBT Material

D3.2 represents the training material developed on the basis of the cultural risk assessment methodology (D3.1). D3.2 will be in the form of Computer Based Training (CBT) material.

Dissemination material

This Deliverable will consist of all the dissemination materials (including the Website) prepared and distributed/presented in the lifetime of the project.

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Publications

Multi-cultural communication guidelines: before, during and after an emergency




Simulating Collective Evacuations with Social Elements.

Author(s): Formolo, D., Wal, C.N. van der.
Published in: Proceedings of the International Conference on Computational Collective Intelligence, 2017, Page(s) pp.766-777

Cognitive Modelling of Emotion Contagion in a Crowd of Soccer Supporter Agents

Author(s): Berend Jutte, C. Natalie van der Wal
Published in: International Conference on Computational Collective Intelligence, 2016, Page(s) 40-52
DOI: 10.1007/978-3-319-45243-2_4

Inducing Fear Difference Between Virtual Reality and 2D Video.

Author(s): Wal, C.N. van der, Hermans, A., Bosse, T.
Published in: International Conference on Human-Computer Interaction,, 2017, Page(s) 711-720

A taxonomical framework of socio-cultural hazards in transport hubs


Published in: ISSN 2041-904X

An Adaptive Simulation Tool for Evacuation Scenarios

Author(s): Daniel Formolo, C. Natalie van der Wal
Published in: Proceedings of the EPIA Conference of Artificial Intelligence, 2016, Page(s) 766-777
DOI: 10.1007/978-3-319-65340-2_62