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Development of Public Sector Innovation Observatory

Deliverables

Display the EC visual identity

Modify the visual layout of the website to showcase contribution from the EC H2020

A virtual Innovation Project Support application

Set up of a Pilot Virtual Innovation Project Support system – This represents the current IT activity to design, develop and implement the system which will be embedded as part of the OPSI platform

Newsletter

The Newsletter is a practical instrument to provid einformation on the ongoing project to relevant stakeholders and disseminate on its results at regular intervals

Two pilot activities of the virtual project support

Two Pilot Virtual Innovation Project Support activities – This is the roll out of the system and piloting with two innovative projects

A set of cases from the EPSA Award in OECD format along with short analysis of innovation trends

This deliverable builds on a collaboration between OPSI and EIPA and consists of 1) preparing a set of cases from the EPSA awards (edition 2015 and 2017) for inclusion in the OPSI database and 2) producing synthetic summaries of innovation trends emerging from the EPSA awards. The purpose is to create synergies between the projects and ensure joint dissemination of results.

A profile page for each iSCP

Set up dedicated online spaces for each iSCP unit, highlighting experience and expertise

A mock up of the online interactive toolbox

The mock up allows to quickly prototyping the toolkit in order to be tested with potential users before compeltion and full roll out

Conference to disseminate results

The conference will help disseminate result of the WP

Set up a EU dedicated project web space in the OPSI site

This page will serve as a communication space for all project-related activities.

3 web based pilot courses

Elaboration and testing of three web-based pilot courses for public sector innovation, available in MOOC-style format. The three training pilot courses should be on: a) Public procurement for innovation; b) How to elaborate innovation-enhancing regulation; c) Systemic thinking and intervention. Training can be provided by external training centres such as EIPA. The number of registered “students” and practitioners having started and ended each pilot-course will be monitored.

Dissemination/workshop

Workshop to disseminate results

interactivity functions for the iSCP members

Set up dedicated online spaces to enable interactions among iSCP members and between iSCP members and users (e.g. discussion group, spaces to shared documents)

A user study of the interactive toolbox

A study to profiles users and understand potential usages of the tool.

An online interactive toolbox

The toolbox will present in an easy and accessible way the instruments that innovators have in hand to implement innovation along the lifecycle. The online interface will guide the users in a step-by-step process from the choice of the tools, information on how it works, to relevant practical examples of the tools being used. The interface will connect to other OPSI platform sources such as the database, library and discussion groups. It will include a diagnostic component to identify existing gaps in user capacity to make full use of the tool.

A user study of iSCP network functionalities offered by the platform

iSCP user study to identify needs and demand in terms of functions performed by the iSCP network through the platform

1 report on effective learning environments

This research can address how best to foster learning and skills development for innovators across public sector organisations, considering, for example, not only traditional classroom learning and training, but also broader learning opportunities such as mentoring, rotation programs, conferences, development programs, working in cross-functional teams, etc. and how these can be integrated into existing HRM mechanisms such as performance management processes.

A final report

The final synthesis report will draw the lessons learned from the case studies and distilling useful lessons for policy-makers

Skills invetory

Building on case analysis and review of training programs, this work will build up an inventory of competencies and skills required to innovate successfully in the public sector.

A review of evaluation methods for innovation

A review of evaluation methods for innovations - this work will provide insights on evaluation techniques and metrics to measure “success” used by different categories of innovations included in the OPSI databases.

A good practice handbook on scaling

A good practice handbook on scaling – the handbook will identify opportunities and risk for scaling, illustrate successful methods based on concrete cases and discuss capacity / skills needed for scaling

A detailed terms fo reference for an iSCP network

Develop detailed terms of reference for an iSCP network – this provides the rationale, illustrate the role and working methods of the iSCP

A toolkit for prototyping innovation in the public sector

A toolkit for prototyping in the public sector – the toolkit will provide a step-by-step guide on how to prototype a public service. Based on OPSI data collection and case studies

Training curricula

Drawing on the sets of toolkit (WP 3) and online toolbox (WP 6), this activity will develop training curricula which can be included as part of ongoing capacity building and training modules operated both by member countries and by specific training organisation. Modules would be targeted to specific groups (e.g. senior managers, change leaders, project managers, etc).

A set of case studies on system innovation

The case study framework will be applied to develop evidence on how system thinking for service delivery work in practice in different sectors, identifying contextual factors, enablers, and the role of government. This work involves data collection from government stakeholders through questionnaire and interviews, and drafting of final cases studies.

Replicability report

One analytical report on diffusion of systemic innovations – with a focus on diffusion mechanisms and barriers, with case studies to illustrate

A study on methods and techniques to source innovative ideas

A study on methods and techniques to source innovative ideas – this study will look in particular at the role of innovation challenges and awards, and other crowdsourcing techniques in coming up with ideas that solve public challenges. Based on OPSI data collection and case studies

A framework for developing innovation readiness indicators

3.7 A framework for developing innovation readiness indicators – Are public sector organisations ready to innovate? What factors and indicators can be developed to measure their capacity to innovate? This work will be developed in collaboration with the OECD Network of Experts on Science and Technology Indicators.

A user study for the Virtual Innovation Project Support

User study – this will involve a group of potential users and will help determine the objective, scope, and functionality of the application.

A good practice framework to make business case for innovation

A good practice framework for making a business case for innovation – the framework will help decision makers ask the right questions guiding ex ante assessment and selection of innovative projects. It will also include a checklist of cost and benefits of innovation. Based on OPSI data collection and case studies

A study on methods to finance innovation

A study on methods to finance innovation – the study will look at which methods and approaches are used by public organisations to finance service improvement and innovation. This will build on an initial OECD work on a framework for optimising investment and resource allocation for innovation at central government level (to be included in a 2015 OECD report).

A plan for dissemination and communication

Integrated and detailed communication/dissemination plan to outline the objective, actions and tools used to disseminate and communicate on the project, as well as coordination measures to involve stakeholders and increase visibility at the international level.

A framework report (system innovation)

The framing report will explore the concept of systemic innovation in the public sector, with a focus on public service delivery.

A study on innovative learning organisations in the public sector

A study on innovative learning organisations in the public sector – this study looks at what tools innovative organisations are doing to identify risks and opportunities for change (e.g. horizon scans, service evaluation, data management). Based on OPSI data collection and case studies.

A list of potential members of an iSCP network

Identify potential members of an iSCP network in each EU member and OECD member countries (but not limited to) drawing also from the OECD innovators networks.

An urban innovation scan

Thirty descriptive forms of urban innovations in the OPSI database collected via the OPSI online questionnaire and cases from PIPA, European Green Capital and European Capital Innovation Award. A specific Innovation Challenge will be set up to encourage submission from member countries.

1 dissemination conference (end of year 2)

To diffuse results of project activities

1 dissemiantion conference (end of year 3)

To diffuse results of project activities

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Publications

Transformation of Public Value: Cities as the playground for the future

Author(s): Piret Tonurist
Published in: 2018, Page(s) 159
Publisher: OECD

Core Skills for Public Sector Innovation

Author(s): Matt Kerlogue
Published in: 2017, Page(s) 34
Publisher: OECD

Working with Change - System Approaches to Public Sector Challenges

Author(s): Piret Tonurist
Published in: 2017, Page(s) 122
Publisher: OECD

HR and Leadership strategies for building innovative public sector organisations

Author(s): Kevin Richman
Published in: 2018, Page(s) 92
Publisher: OECD

What's possible? Finding and filtering innovative ideas

Author(s): Alex Roberts and others
Published in: 2018, Page(s) 129
Publisher: OECD

Developing proposals: Making ideas tangible and actionable

Author(s): Alex Roberts and others
Published in: 2019, Page(s) 35
Publisher: OECD

How do we Make it Happen?: Implementing Public Sector Innovation Projects

Author(s): Alex Roberts and others
Published in: 2018, Page(s) 62
Publisher: OECD

Evaluating Public Sector Innovation

Author(s): Alex Roberts and others
Published in: 2019, Page(s) 97
Publisher: OECD

What's the problem? Learning to identify and understand the need for innovation

Author(s): Alex Roberts and others
Published in: 2017, Page(s) 79
Publisher: OECD

Measuring Public Sector Innovation; Why, when, how, for whom and where to?

Author(s): Alex Roberts and others
Published in: 2019, Page(s) 50
Publisher: OECD

Transferring and adapting: diffusion of innovation knowledge and lessons

Author(s): Alex Roberts and others
Published in: 2018, Page(s) 82
Publisher: OECD