The project consists of two work packages: WP1 and WP2. The management of these work packages was integrated as a part of EEN-Latvia/LTC management activities, and the services was offered in parallel to ordinary EEN services. The awareness rising, as it is described in communication strategy and justified in Implementation strategy, of the SME Instrument and offered services Key account management and Enhancing SME innovation management capacity was achieved by using EEN-Latvia advertisement services: press releases, webpage een.lv innovation.lv EEN-Latvia newsletter, etc.
The project was started from 1 January, 2015 and ended in December, 2016. During the project implementation in total 18 SME support cases were performed. Each case took seven days.
The selection of beneficiaries - SMEs was made by consensus between all senior Enterprise Europe Network innovations experts nominated for these in-depth services.
Work package 1 (WP1), included Phase 1 and Phase 2 of key account management (KAM) functions of SME instrument. WP1 was started from the beginning of the project – month 1 (M1) and was active till the end of the project M24.
Service packages not required to deliver KAM services was expected to use in WP2, to help particularly promising SMEs enhance their innovation management capacities. The purpose of this activity was to carry out a diagnostic audit of selected SMEs that are capable for growth and successful internationalisation. This required developing and implementing a new tailored action plan. WP 2 started from M1 as it was planned, however in M13 the rearrangement of number of service packs was done. At that moment LTC had a more clear vision about number of service packs available for WP2.