I. Expected results and progress beyond the state of the art by the end of the project:
Technical progress beyond the state of the art was reached on each of the Components of the System and on the system as a whole, at both technical and functional level, through merging field area (flood management) knowledge with ICT capabilities:
1. EMC is developed under this project making use of data from the other components and outside the project to produce analyses, decision suggestions and simulations, and monitoring of actions. The EMC incorporates specific flood risk management knowledge from the Project Pilots.
2. TMS analyses satellite and aerial images to produce automated detection of flood related events. Novel and intelligent algorithms are being developed for identifying flood related events from images, representing an alternative to sensor data, where sensors are not present .
3. SMC supports authorities in identifying evolution of public opinion on social media, creating opinion graphs and maps and enabling them to formulate appropriate communication strategies and messages.
4. CDF allows citizens to transmit messages related to floods to relevant public authorities. The novelty of this solution is that from a technical point of view it matches flood management back office processes.
5. SW component is a knowledge management solution aimed at incorporating and encoding in a human and machine readable format, relevant and actionable knowledge about floods. It contains knowledge more general or specific knowledge about floods..
6. Finally the FLOOD-serv central Platform and Portal acts as a single gate and single sign-on point of access to all components but presents citizens with relevant real time data about floods and allowing citizens to interact with authorities.
II. The expected impacts as defined by the Project description are:
1. Stimulating the creation, delivery and use of new services on a variety of devices, utilizing new web technologies, coupled with open public data.
The FLOOD-serv system makes use of a variety of web based technologies, as described related to each of its components. Each component is based on a client-server Web architecture, and all components communicate among them via Web services. A variety of data is used from data internally produced by project Components (SMC, TMS, CDF) to externally accessed data like sensor data (meteorological or hydrological) open weather data or existing hazard maps. Services are delivered using both computer/browser based and mobile technologies.
2. Reducing the administrative burden of citizens and businesses (e.g. collecting information from citizens only once).
FLOOD-serv System provides an ease of administrative burden in several ways:
a. By offering a direct and simple communication channel between citizens and authorities involved in flood management through the Citizen Direct Feedback (CDF) component, the CDF App and the Portal.
b. By providing the Emergency Management Console (EMC) enabling authorities to manage the workflows and communication in various phases of emergency management. Emergency management teams are able to create alerts and missions, assign actions to various emergency responders, monitor their implementation, create reports.
3. Increased transparency of and trust in public administrations.
FLOOD-serv System offers multiple channels of communication between public authorities and citizens, particularly via the FLOOD-serv Portal and the CDF Mobile App.
