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User Engagement for Large Scale Pilots in the Internet of Things

Periodic Reporting for period 2 - U4IoT (User Engagement for Large Scale Pilots in the Internet of Things)

Período documentado: 2018-07-01 hasta 2019-12-31

U4IoT has supported the Large Scale Pilots (LSPs) of the IoT-1 call. It enabled a citizen-driven process by combining multidisciplinary expertise and complementary mechanisms from the European state-of-the-art. It also analysed societal, ethical and ecological issues related to the pilots in order to develop recommendations for tackling IoT adoption barriers, including educational needs and skill-building.

U4IoT combined complementary expertise from leading European partners in end-user engagement through crowdsourcing, Living Labs, co-creative workshops and meet-ups to support end-user engagement in the LSPs. The project:
+ Developed a toolkit for LSP end-user engagement and adoption, including: online resources and tools for end-user engagement; privacy-compliant crowdsourcing and crowd-sensing tools and surveys to assess end-user acceptance in pilots; online resources and an innovative game for privacy and personal data protection risk assessment and awareness with guidelines on personal data protection;
+ Supported to mobilise end-user engagement by training and supporting LSPs teams for organising co-creative workshops; organising meet-ups and training meet-ups animators; training on the use of crowdsourcing and crowd-sensing tools in an efficient and privacy friendly manner, in line with IoT Lab tools; and presenting and facilitating Living Labs support. U4IoT will provide an online pool of experts for end-user engagement; and online training modules.
+ Analysed societal, ethical and ecological issues related to the pilots with end-users and make recommendations by analysing IoT adoption barriers and making recommendations for tackling IoT adoption barriers, including educational needs and skill-building. It leveraged on end-user interactions to design participatory sustainability models that could be replicated across LSPs and future IoT pilot deployments in Europe.
+ Supported communication, knowledge sharing and dissemination, including: an interactive website development, with the online tools as well as an online knowledge database of lessons learned, FAQ, solutions and end-user feedbacks. It supported the end-user communication and outreach strategy for LSPs and will enable information sharing and feedback towards LSPs and end-users.

An important outcome of the project has been a closer engagement and interaction with end-users in the design, implementation and exploitation of LSPs.

In addition, by making the analysis of the current state-of-the-art of the EC-funded IoT LSPs and liaising closely with these projects and their user communities, U4IoT has been in a unique position to support the EC in the consultation process that guided and defined the topics and working methodologies that were the focus of IoT activities in past work programmes.
During the project U4IoT has
- analysed results and published them in articles, handbooks, etc.
- organised conferences, workshops and other events (e.g. IoT Week, etc.)
- attended a number of conferences and contributed to knowledge-building
- followed up on LSP support plans
- evaluated all tools and services
- formulated future recommendations
- finalised the last e-courses
- created new dissemination material
- finalised the privacy game
- Improved collaboration with the LSPs and CREATE-IoT
The U4IoT project has
- created a “one-stop shop” for end-user engagement with freely accessible tools, handbooks, and e-courses
- taken an integrated approach on ready to use support tools for ongoing and near-future IoT projects
- produced a broad range of tools ranging from privacy, end-user engagement in real life situations, sustainability, and adoptions
- made impact on all levels with needs earlier being unknown now made aware and moved higher on our target groups’ agendas
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