Periodic Reporting for period 2 - U4IoT (User Engagement for Large Scale Pilots in the Internet of Things)
Período documentado: 2018-07-01 hasta 2019-12-31
U4IoT combined complementary expertise from leading European partners in end-user engagement through crowdsourcing, Living Labs, co-creative workshops and meet-ups to support end-user engagement in the LSPs. The project:
+ Developed a toolkit for LSP end-user engagement and adoption, including: online resources and tools for end-user engagement; privacy-compliant crowdsourcing and crowd-sensing tools and surveys to assess end-user acceptance in pilots; online resources and an innovative game for privacy and personal data protection risk assessment and awareness with guidelines on personal data protection;
+ Supported to mobilise end-user engagement by training and supporting LSPs teams for organising co-creative workshops; organising meet-ups and training meet-ups animators; training on the use of crowdsourcing and crowd-sensing tools in an efficient and privacy friendly manner, in line with IoT Lab tools; and presenting and facilitating Living Labs support. U4IoT will provide an online pool of experts for end-user engagement; and online training modules.
+ Analysed societal, ethical and ecological issues related to the pilots with end-users and make recommendations by analysing IoT adoption barriers and making recommendations for tackling IoT adoption barriers, including educational needs and skill-building. It leveraged on end-user interactions to design participatory sustainability models that could be replicated across LSPs and future IoT pilot deployments in Europe.
+ Supported communication, knowledge sharing and dissemination, including: an interactive website development, with the online tools as well as an online knowledge database of lessons learned, FAQ, solutions and end-user feedbacks. It supported the end-user communication and outreach strategy for LSPs and will enable information sharing and feedback towards LSPs and end-users.
An important outcome of the project has been a closer engagement and interaction with end-users in the design, implementation and exploitation of LSPs.
In addition, by making the analysis of the current state-of-the-art of the EC-funded IoT LSPs and liaising closely with these projects and their user communities, U4IoT has been in a unique position to support the EC in the consultation process that guided and defined the topics and working methodologies that were the focus of IoT activities in past work programmes.
- analysed results and published them in articles, handbooks, etc.
- organised conferences, workshops and other events (e.g. IoT Week, etc.)
- attended a number of conferences and contributed to knowledge-building
- followed up on LSP support plans
- evaluated all tools and services
- formulated future recommendations
- finalised the last e-courses
- created new dissemination material
- finalised the privacy game
- Improved collaboration with the LSPs and CREATE-IoT
- created a “one-stop shop” for end-user engagement with freely accessible tools, handbooks, and e-courses
- taken an integrated approach on ready to use support tools for ongoing and near-future IoT projects
- produced a broad range of tools ranging from privacy, end-user engagement in real life situations, sustainability, and adoptions
- made impact on all levels with needs earlier being unknown now made aware and moved higher on our target groups’ agendas