The Key Account Managers (KAMs) in Iceland have ensured the activities performance through regular contact with the main contact person within the SME receiving the services offered, and the selected coach. In addition, the KAMs have great communication with the relevant EASME project officers, and the EASME coaching managers if needed.
Enterprise Europe Network Iceland has always introduced EEN services where significant support activities relevant to the SME and the EEN customer journey, concept with all its benefits, has been presented to the SMEs.
Original objective was to offer Key Account Management (KAM) services to at least six Icelandic SMEs that were SME instrument beneficiaries in Phase I and Phase II. Second objective was to select four promising Icelandic SMEs capable of growth and successful internationalisation that would receive Entrepreneurial Innovation Management Capacity (EIMC) services. In total 47 SMEs received KAM services in Iceland during this project between 2017-2018, no EIMC services were offered to SMEs.