Periodic Reporting for period 1 - SME Coach LT 2017 (Providing Key Account Management services for the SME Instrument beneficiaries and enhancing innovation management capacity services to Lithuanian SMEs in 2017-2018)
Período documentado: 2017-01-01 hasta 2018-12-31
Specifically, for the beneficiaries of the SME Instrument, the objective was to help SMEs to identify the weakness in their innovation capacities that hinder realisation of growth opportunities and identify suitable coaches who would help to address these weaknesses. The “Key Account Management” service accompanies the beneficiary trough the SME instrument project, identifying and promoting other opportunities that would advance their innovation. Secondly, the objective was to support SMEs with significant innovation activities and a high potential internationalisation in enhancing their innovation management capacities for more effectiveness and efficiency – “Enhancing Innovation Management Capacity” service was offered to these clients.
During 2017-2018 twelve SMEs were receiving “Key Account Management” and coaching services.
KAM and EIMC services showed good synergies and complement the regular Enterprise Europe Network Services. Fourteen companies receiving EIMC services were recommended by Enterprise Europe Network. Five SMEs receiving EIMC services that were not aware of the EEN offerings, were directed and benefited from their services. Six clients that received KAM services have become the clients of the EEN services.