The PROFILE results contribute to the development and uptake of modern data analytics techniques — such as machine learning, natural language processing, and graph-based analytics techniques — in the customs risk management context. PROFILE innovations comprise technical algorithms and software, visualization tools, strategies for cooperation, techniques for data management, and conceptual frameworks, all tested in practice with customs end-users. These solutions were found to help customs administrations to collect and organize information, mine and visualize large datasets, and to make better use of control feedback and inspection outcomes. PROFILE also assessed the value of several pre-existing and new data sources for customs risk management. For example, PROFILE acquired access to external data sources that contained information about EU-bound containers (INTTRA), container ships (eeSea) and about traders & importers (Dun&Bradstreet and Orbis). Besides concrete innovations, PROFILE also discovered valuable lessons on approaches that do not easily work for Customs that wish to become more data-driven organizations. Critical success factors include close cooperation between Customs and technical experts, meticulous data preparation, and proactive tackling of any issues hindering the joint efforts by customs, technical partners, and suppliers of external data.
In the broader societal context, PROFILE results contribute to supply chain security and the fight against cross-border trafficking. PROFILE innovations in data and data analytics help customs to leverage digital information for data-driven risk-based border controls, leading to higher situational awareness about evolving security threats. This information helps customs to make timely decisions about the optimal use of limited inspection resources (staff, expertise and technology) and this way detect a higher percentage of illegal goods (e.g. drugs, weapons, fiscal contraband and explosives). PROFILE contributions to data-driven, risk-based and selective customs controls also are expected to result to faster and more predictable cross-border trade and logistics operations. This trade facilitation benefit strengthens the competitiveness and viability of EU-based industries.