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digital iNtegrAteD system for the socIal support of migraNts and refugEes

Periodic Reporting for period 1 - NADINE (digital iNtegrAteD system for the socIal support of migraNts and refugEes)

Reporting period: 2018-11-01 to 2019-10-31

NADINE is a three-year Horizon 2020 innovation project which will harness the potential of big data and artificial intelligence to support migrant integration across Europe.

NADINE recognises that smooth access to employment is a key ingredient in the successful integration of migrants in their new societies. Individual needs in accessing the labour market are determined by who we are, where we come from, what skills we have, as well as the socio-cultural and material contexts in which we are placed. Societal norms and routines in regards to work, education, family life, consumption and recreation, greatly determine our expectations as well as our ability and/or willingness to change those expectations in a new country. Without a comprehensive understanding of these factors, public policy measures to integrate migrants at individual or societal level are likely to fail.

The NADINE platform aims to use open data to gain a better understanding of migrant realities and the challenges associated with their integration. Data about local services and migrants will feed user-friendly tools for employability and career guidance, whilst assessing the supply and demand of migrants’ skills. The platform will also focus on the social, educational and cultural needs of migrants and how these fit into existing services offered by local hosts. Overall the system will allow public authorities and guidance professionals to offer a personalised service to migrants based on real needs and the opportunities available to them.

NADINE started on 01/11/2018. It has 13 partners from 7 European countries and an EU grant of 3 970 576,50 €. Being an Innovation Action, the NADINE project aims to achieve a specific set of scientific and technological objectives to implement a platform, which will eventually deliver a set of highly intelligent services.
For proper coordination, quality control, data management and monitoring of activities, NADINE developed tools and procedures. The efficient internal and external communication also contributed to achieving the objectives of the period within the foreseen timeframe and budget. Thus, the 26 deliverables and milestones expected during the first year have been achieved.

In parallel, dissemination and exploitation activities have centred on planning activities, producing communication material, setting up communication channels and identifying the appropriate target audiences at national and EU level. Partners have been active in disseminating information and liaising with stakeholders. Moreover some initial ideas around market analysis, business modelling and exploitation have started to emerge.

In terms of technical work, the project was divided into two parts:
-Work on users’ needs: user requirements, legal and ethical (WP2), skill assessment methodology and tools standardisation (WP3) and pilots (WP9)
-Technological work on the platform: skill assessment algorithms and data source identification (WP4), decision support system for skill needs association (WP5), training for skills adaptation (WP6), social and career information interface (WP7) and system integration (WP8)

The work on users’ needs was based on close cooperation with stakeholders at national levels. In WP2, the first version of the user requirements and use cases of the NADINE platform, as well as legal and ethical requirements were produced and guided technical partners when designing the platform components. The first description of the project’s system architecture was also produced.

In WP3, desk research, questionnaires and focus groups were used to work on mapping the existing assessment procedures, on the methodology for psychometric testing and evaluation of migrants’ skills, on framing 10 Universal Skills needed in the labour market, and on the existing barriers in social and labour market integration of migrants/ refugees.

In WP9, an initial inception phase enabled to ensure that a sound methodology and strategy is set out across the three pilot phases.

In terms of technological work on the platform, in WP4, data collection and analysis tools were completed and data sources covering vocational needs and information about public infrastructures were composed and downloaded. The Skill Assessment Questionnaires WebApp created, supports a variety of features requested by NGO partners. Regarding serious games, some content was created for the linguistic section, and a first set of games to assess soft and hard skills has been deployed.

In WP5, clustering literature was reviewed and a prototype system has been developed in order to decide whether a sequence of given data can form single or multiple clusters. Then, a clustering algorithm using this prototype system was created and tested, achieving good results.

In WP6, the design of the e-portfolio structure has been defined. The design of the adaptive training/learning module, its content architecture and the provision of the first scenarios has started. Desk and literature reviews on collaborative learning methodology and pro sociality domains have been performed and initial work was conducted regarding the type of training materials that will be offered by the NADINE platform.

In WP7, the interfaces’ structure has been defined. The interface design and development has been initiated and partners have started collecting content. Moreover, an initial version of the administration companion has been created.

Finally, the integration strategy along with integration plan and tool has already been documented adopting the SCRUM methodology and at least ten integration sprints have been planned. Thus, a large set of components have been integrated in the NADINE platform.
NADINE’s aim is to develop a novel way of integrating migrants and refugees through ICT-enabled solutions that will automatically adapt to the specificities of each person. The consortium agreed that one of the main enablers of migrants’ inclusion, in the host societies, is their ability to work. Taking this into account, the NADINE project will create an adaptable platform, able to: 1) Provide functionalities for hard and soft skill assessment, 2) dynamically create tailored training programs to adapt existing skills into host societies needed skills (skills shifting), 3) provide a digital companion that will suggest and assist the end-users through administrative tasks and 4) create a data lake available to public administration bodies for better organization.

NADINE combines ICT technology and tools with local knowledge in terms of inclusion for a positive impact on technology, society and economy:
-Impact the EU ICT technology: by delivering innovative ICT tools, platforms, serious games and data analytics processes for a) migrants and refugees identification, b) skill categorization and building, c) intelligent machine learning and data analytics technologies and d) jobs harvesting and matching.
-Impact the EU Economy: by providing a) ICT tools and platforms that support migrant integration in the labour market; b) connection of corporate social responsibility activities with local economy needs and c) better matching training and employment.
-Impact the EU Society: by accelerating real socio-economic integration of migrants, refugees and minorities in general and supports better rules and policies creation by providing to policy makers procedures, methodologies and tools for strategic policy design and implementation.