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Smart environments for person-centered sustainable work and well-being

Periodic Reporting for period 1 - sustAGE (Smart environments for person-centered sustainable work and well-being)

Reporting period: 2019-01-01 to 2020-12-31

sustAGE aims to develop a person-centered smart solution to support the employment and later retirement of older adults from work, optimize the workforce management, supporting employers and ageing employees to jointly increase well-being, wellness at work and productivity, and promote the concept of ”sustainable work” for EU industries. The actions in sustAGE follow three main dimensions:
- Dimension A: Improve occupational safety and health via risk assessment and prevention strategies based on workplace and person-centred health surveillance monitoring.
- Dimension B: Provide personalized recommendations for physical and mental health improvement and skill building, enhancing the individual’s motivation and promoting wellbeing.
- Dimension C: Optimize the overall workforce productivity by assessing the abilities and characteristics of individual persons (e.g. physical, mental, social, experience) in relation to work demands and risks, supporting decision making related to task/job role modifications.
The objectives of the project are the following:
Develop and deliver a highly adaptive and person-centric service to support older adults in work life by creating a positive work environment to employee wellbeing.
Develop smart environment technologies to improve occupational safety and health.
Enhance the perception and cognition of smart devices towards human-centered and intuitive human-computer interaction.
Develop and validate a solution in real-world environments, capitalizing on ICT innovations that will increase the competitiveness of EU industries by accommodating the ageing workforce.
Guarantee cost-effectiveness and create socio-economic benefits.
Some of the project highlights during this period are:
Integration and use case demonstration. The project successfully delivered the Minimum Viable Product (M12), that is a proof of concept prototype demonstrating a minimum functionality of the sustAGE system and the 1st integrated sustAGE prototype (M24) that is the first feature-complete integrated version of the sustAGE system. The MVP prototype was validated in both use case industry domains, manufacturing and transportation & logistics.
Adaptive and person-centric service. The project has derived the framework for the recommendation- based interventions for occupational safety and health (OSH) and well-being suitable for personalization, supporting a holistic perspective. Recommendations are issued via a defined set of personalized Micro-Moments. The latter are used for digitizing user interactions with their environment, detecting repeated patterns, or events occurring in the workers' daily living routines exploiting temporal, multi-source data with location-segregated input.
External feedback. The project has received feedback from the external members of the External Advisory Board during the first year of the project. The feedback that was received is considered invaluable for subsequent project developments.
Work highlights per WP:
WP2: The work carried out led to the outline of user interaction requirements and system functionalities, the definition of a guiding conceptual recommendation framework for OSH and well-being of older workers, the specification of the respective implementable, practice-relevant recommendations in the two industrial domains, and the specifications and clinical requirements for the game-based cognitive training measures.
WP3: The work carried out led to scientific advances in algorithms for visual monitoring of user- and context-related aspects, as well as for sentiment analysis, based on the linguistic information from speech in three languages (English, Italian and Greek). In addition, the mechanisms for user localization in indoor and outdoor environments, and the streaming and event monitoring framework were established. The interface framework for users-system interaction was developed.
WP4: The work carried out led to advances in algorithms for speech emotion recognition from paralinguistic information, and to the design and implementation of the knowledge abstraction mechanisms based on the specifications of the Micro-Moments, which are used to extract re-usable behavioral patterns and properties. Reasoning mechanisms were developed based on the exploitation of past user data. The recommendation engine functionalities were implemented. The metrics and design for the workforce analytics modules were defined.
WP5: The work carried out within this period has led to the development of an operational infrastructure environment in both use case environments in which the software modules that are part of the sustAGE solution have been deployed, supporting the realization of the sustAGE MVP prototype (M12) and the 1st integrated sustAGE prototype (M24).
WP6: The work carried out led to the definition of use cases and scenarios, as well as the overall evaluation strategy. The experimental protocol and the metrics to be measured in the first evaluation cycle were defined and the results were derived, in order to steer the implementation of the next sustAGE prototype.
WP7: The work carried out led to the establishment of a baseline for the dissemination and communication plan, the exploitation roadmap and related processes for maximizing the project output. Different innovations have been captured within an innovation workshop and innovation assessment was conducted.
The major sustAGE state of the art advances and innovations are:
WP2 advances the state of the art by defining age-relevant indicators for OSH and well-being also directly from end-users, specifying personalizable recommendation-based interventions that address the most prevalent needs of older workers with respect to OSH and healthy ageing, personalizing game-based cognitive trainings according to the individual cognitive abilities.
WP3 advances the state of the art by novel methods for sentiment analysis, visual monitoring of safety-critical objects from a moving platform in-the-wild, and assessment of the ergonomic risk level from abnormal time-varying body postures during assembly tasks.
WP4 advances the state of the art by enabling the combinatorial exploitation of multi-modal data to infer micro-moments on users’ states and activities, and by developing inference mechanisms that exploit individual user data to devise personalized recommendations that enhance their OSH and wellbeing.
WP5 innovations include the realization of the sustAGE solution using a multi-layer approach to monitor complex behavioural work’s states using multi-dimensional, event-stream monitoring along with a correlation on multiple input parameters addressing challenges of synchronization, temporal resolution, authentication and encryption, storage and retrieval of information, development of personalized mini-games to improve cognitive skills and work performance.
WP6: has defined the experimental protocol across two different industry domains – manufacturing and transportation & logistics, along with quantitative and qualitative metrics which will allow to carefully and systematically assess technical aspects of sustAGE and the impact of the developed system on the industry and the users (workers).
WP7 establishes the framework for exploitation and innovation by defining an innovation roadmap. Exploitation efforts are united and orchestrated which include exploitations per partner, per innovation bundle and on the perspective of the complete sustAGE solution.
Pilot line layout CRF
Pilot area HPA
Pilot line layout CRF
Pilot area HPA
sustAGE architecture