In general the Consortium has achieved good results in both WPs.
In the WP1, the target is lightly lower than the extimated result, due to the fewer number of companies that in 2019 have beneficiated of an H2020 financial support (SMEins/FTI/FET) in the territory covered by the Consortium. One of the reason could be linked to the cancellation of SMEinst phase 1 occurred after the cut off of September.
About WP2, the consortium achieved the 84,38% of the target result. This result, slightly below expectations, is justified by taking into account the new approach adopted by the consortium in 2019. As said above, the ELSE SIM approach was based on the "client journey", and therefore on the provision of services more integrated and tailored on the needs and sizes of companies. This new strategy requested to the Partners more effort (time) and attention (Client Journey planning), leading to focus on fewer cases, while guaranteeing a better quality service.