The technological project activities included:
• Optimization of the product for 4 device variants. This includes: instrument concept and housing, revision of mechanical and pneumatic parts of the instrument, automated calibration process with calibration gas or standard, automated control of the entire analysis process, user friendly design of glass parts, service and cleaning procedure, new user interface, software enhancements of parameterization and automation, remote maintenance routines developed and maintenance concept created.
• Optimization of production and production line. This includes: Upscaling and commissioning of the production process, test of produced instruments, QM documentation and workflows defined.
• Service manuals created and augmented reality tested.
Commercial project activities included:
• Expansion of indirect sales. This includes: Established partner, sales network, trained sales partners, created training materials and webinars, advanced internationalization.
• Activities in direct sales. This includes: Participation as exhibitor in face-to-face events of conferences and trade fairs, participation as exhibitor in virtual online trade fairs, presentations and lectures at trade conferences, training of customers in the form of virtual online meetings, device presentations nationally and internationally in the form of online meetings, acquisition of reference customers.
• Promotional materials. This includes the creation of new application notes, product flyers, creation of a project homepage and videos.
• Activities in standardization work: standardization work at DIN and ASTM continued, validation of the determination procedure, drafting of a new ASTM method for H2S
• Demonstration in various application areas were successful provided