CORDIS provides links to public deliverables and publications of HORIZON projects.
Links to deliverables and publications from FP7 projects, as well as links to some specific result types such as dataset and software, are dynamically retrieved from OpenAIRE .
Deliverables
Design Options Paper, Month of delivery: 12, Type: R, Dissemination Level: PU DOP will include the following sections: - What is Service Design/ User Centred Design - Why service design is important for innovation programmes - Service design process for designing user friendly innovation programmes - How to use service design to improve an Innovation Programme - How to use service design to design an Innovation Programme - How to use service design to evaluate an Innovation Programme - Innovation Programme Service Design Toolkit with guidelines on how to use it and practical tips - Description of the Pilots in Greece, UK, Poland: How we used the process to measure and improve the satisfaction level of the stakeholders that participated in the local Innovation Programmes. Lessons learnt - Case studies on user friendly innovation support programmes
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