Project description DEENESFRITPL Improving Teams' productivity with knowledge ZAPIENS has a knowledge connector that helps employees to find answers to any question they may have during their working day. When the system doesn’t know the answer, it’s able to find someone in the company’s network to answer back. The loop finishes when additional users benefit from the previous flow getting direct answers to their similar questions without human interaction. Through such collaborative intelligence, humans, and AI actively enhance each other’s complementary strengths. As knowledge needs generally happen during work, ZAPIENS' knowledge connector could be included in the platforms where work itself is happening now or going to happen in the future: Slack, Microsoft TEAMS, SAP, and Salesforce, etc.. Show the project objective Hide the project objective Objective "While the second wave of the Internet development was about social networks and social economy, the third wave of theInternet will be about Internet of Everything (data) and Knowledge.Through the new market of the knowledge management (KM) -TAM of € 175 billion ($140) and growing-, organizations areseeking to acquire or create potentially useful knowledge and to make it available to achieve maximum effective usage topositively influence organizational performance. 80 percent of CEOs who are investing heavily in artificial intelligence alsopublicly pledged to retain and retrain existing employees.ZAPIENS is an Artificial Intelligence unit that, using Natural Language Processing, trains people, identifies talent, delivers""people analytics"" and makes the process of gathering and sharing knowledge seamless. What ZAPIENS is doing is beyondof the current state-of-the-art: we're testing the most advanced techniques and models in real-world data provided by ourcustomers together with the symbolic representations of knowledge and qualitative feedback they give. We're entering inunexplored AI applications but the results we have today are very promising. We already have a fully functional version ofour training and peer-to-peer sharing information tool (TRL 8). But in terms of technological innovation (linked to the AI), ourstage of development is equal to TRL 7.ZAPIENS has been growing sales from incorporation at 3x in annual basis. For 2018 we expect € 1 million in revenue (halfalready secured), growing to € 24 million by 2021. This means that, three years after the inception of the H2020 phase-2,ZAPIENS will have an aggregate of € 35+ millions in revenue. ZAPIENS can be the market leader because is the first mover.We have the foundations to build a global game-changer company. Now, we need to speed-up our development and growth,that's why we're asking for the SME Instrument support." Fields of science natural sciencescomputer and information sciencesartificial intelligencenatural sciencescomputer and information sciencesinternetnatural sciencescomputer and information sciencesdata sciencenatural language processing Programme(s) H2020-EU.2.3. - INDUSTRIAL LEADERSHIP - Innovation In SMEs Main Programme H2020-EU.3. - PRIORITY 'Societal challenges H2020-EU.2.1. - INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies Topic(s) EIC-SMEInst-2018-2020 - SME instrument Call for proposal H2020-EIC-SMEInst-2018-2020 See other projects for this call Sub call H2020-SMEInst-2018-2020-2 Funding Scheme SME-2 - SME instrument phase 2 Coordinator ZAPIENS TECHNOLOGIES SL Net EU contribution € 1 487 966,38 Address Calle de las estrellas 2 3d 33212 Gijon Spain See on map Region Noroeste Principado de Asturias Asturias Activity type Private for-profit entities (excluding Higher or Secondary Education Establishments) Links Contact the organisation Opens in new window Participation in EU R&I programmes Opens in new window HORIZON collaboration network Opens in new window Other funding € 681 976,12