Project description
Improving Teams' productivity with knowledge
ZAPIENS has a knowledge connector that helps employees to find answers to any question they may have during their working day. When the system doesn’t know the answer, it’s able to find someone in the company’s network to answer back. The loop finishes when additional users benefit from the previous flow getting direct answers to their similar questions without human interaction. Through such collaborative intelligence, humans, and AI actively enhance each other’s complementary strengths. As knowledge needs generally happen during work, ZAPIENS' knowledge connector could be included in the platforms where work itself is happening now or going to happen in the future: Slack, Microsoft TEAMS, SAP, and Salesforce, etc..
Fields of science
Programme(s)
Funding Scheme
SME-2 - SME instrument phase 2
Coordinator
33212 Gijon
Spain
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