Providing an inclusive and participative access to digital cultural heritage, SO-CLOSE has fostered mutual understanding between refugees and the receiving European societies, thus contributing to social cohesion and ultimately to integration. The project achieved this aim through the creation and implementation of innovations in three fields: methodology (participatory and collaborative design), technology (digital cultural heritage applications) and content (locally-created narratives that mix past and present experiences of forced migration).
SO-CLOSE was divided into three major phases.
The first one (WP1, WP2, 2020), included 200 qualitative interviews and 15 focus groups with refugees and asylum seekers, NGOs, cultural institutions, academics and policy makers to identify their needs in terms of integration, recognition of cultural heritage, knowledge of the narratives of the host societies and potential solutions.
The second phase (WP3, 2021), started from the previous results to develop digital tools to promote exchanges between refugees and asylum seekers and their host societies. User requests were transformed by technology partners into a series of accessible, sustainable and attractive digital tools that could then be used by cultural institutions.
The las phase (WP4, 2021 and 2022) implemented and validated the results through the deployment of a series of pilot experiences: 4 Open Days and over 10 joined events, with over 100 visitors testing the Tools in Italy, Greece, Poland and Spain. In addition, communication and dissemination also included a wide campaign Cultural Institutions, Museums and other interested agents, networking with over 200 institutions and 9 Horizon2020 Projects. SO-CLOSE also contributed to the organization of Inclusive Europe 2022, a joint event in Brussels (March 2022) between European Projects, Policy Makers and Stakeholders the result of which was a series of shared recommendations to promote the inclusion of groups at risk of exclusion in Europe, including refugees.
After 3 years, SO-CLOSE has made results available for the use of future researchers, policy-makers and end-users. Datasets collecting the results of the fieldwork, Software components, including The Memory Center Platform (MCP) and the tools (storymap, webdoc and participatory virtual exhinbition); the SOCIAL, SEMANTIC and WEB search software services and other documents (Methodological documents, Policy papers, etc).