Key Account Management Services and Enhancing Innovation Management Capacity Services for Lithuanian SMEs in 2020-2021

Información del proyecto

SME Coach LT 2020-21

Identificador del acuerdo de subvención: 879514

DOI

10.3030/879514

Proyecto cerrado

Fecha de la firma de la CE 19 Noviembre 2019

Fecha de inicio 1 Enero 2020

Fecha de finalización 31 Diciembre 2021

Financiado con arreglo a

• INDUSTRIAL LEADERSHIP - Innovation In SMEs

Coste total

€ 81 292,50

Aportación de la UE

€ 81 292,50

Coordinado por

VIESOJI ISTAIGA LIETUVOS INOVACIJU CENTRAS
Lithuania

Periodic Reporting for period 1 - SME Coach LT 2020-21 (Key Account Management Services and Enhancing Innovation Management Capacity Services for Lithuanian SMEs in 2020-2021)

Período documentado: 2020-01-01 hasta 2021-12-31

Resumen del contexto y de los objetivos generales del proyecto

The purpose of SME Coach LT 2020-2021 was to increase effectiveness and efficiency of investment in R&D and Innovation by providing Key Account Management services for the Lithuanian beneficiaries of the SME instrument and Fast Track to Innovation (FTI) and Future Emerging Technologies Open (FET-Open) projects and to provide services for enhancing innovation management capacity of Lithuanian SMEs having significant innovation activities and a high potential for internationalisation.
Specifically, for the beneficiaries of the SME Instrument FTI and FET-Open, the objective was to help them to identify the weakness in their innovation capacities that hinder realization of growth opportunities and identify suitable coaches who would help to address these weaknesses. The “Key Account Management” (KAM) service accompanies the supported SMEs beneficiaries trough the project, identifying and promoting other opportunities that would advance their innovation. Secondly, the objective was to support SMEs with significant innovation activities and a high potential internationalisation in enhancing their innovation management capacities for more effectiveness and efficiency – “Enhancing Innovation Management Capacity” (EIMC) service was offered to these clients.

Trabajo realizado desde el comienzo del proyecto hasta el final del período abarcado por el informe y los principales resultados hasta la fecha

During 2020-2021 period four SMEs received KAM and coaching services, and 31 SMEs enhanced their innovation management capacity. Since there were 4 beneficiaries for KAM services as planned some additional EIMC service packages were delivered to Lithuanian SMEs. KAM and EIMC services showed good synergies and complement the regular Enterprise Europe Network Services. 31 (29 planned) companies receiving EIMC services in total for the period.

Avances que van más allá del estado de la técnica e impacto potencial esperado (incluida la repercusión socioeconómica y las implicaciones sociales más amplias del proyecto hasta la fecha)

The KAM/coaching service directly impacted the innovation capabilities of the companies- it contributed to clarifying strategies, understanding the future partnership qualification and organisational change needs. Similarly, EIMC service improved innovation management system of the companies. Furthermore, the plans were developed for strengthening organisational capabilities, including competence development and staffing. It is expected, that as a result of these measures at least 27 jobs will be created/saved. It is expected that implemented optimisation of innovation management will increase the turnover EIMC clients on average by 12%. The impact on profitability will be clearer in the future.