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Holistic dEmand response Services for European residenTIAl communities

Project description

A new grid reality for residential consumers

Ensuring secure and affordable energy supplies to EU citizens is a top priority and purpose of an integrated energy market. This is especially true in a world that is becoming increasingly connected, and where energy consumers demand innovative technologies. It is within this energy ecosystem that the EU-funded HESTIA project is developing a cost-effective solution for the next-generation demand-side response services. It aims to leverage consumer engagement, energy and non-energy services while engaging with residential consumers, who represent an untapped sector. The key will be to encourage residential consumers to engage in flexibility sharing and grid balancing. According to HESTIA, user-personalised services will help lay the foundation for an open marketplace and new grid reality.


HESTIA aims to provide a cost-effective solution for the next-generation DR services which will leverage the consumer engagement, energy and non-energy services, while dealing with both energy supply and demand side in a holistic manner. HESTIA intends to engage with residential consumers representing a still largely untapped sector, while enabling them to play an active role in flexibility sharing and grid balancing. HESTIA will enable residential DR services through: (i) exploitation of energy demand flexibility by engaging the consumers in demand-side management activities, and (ii) valorisation of energy efficiency in multi-carrier energy dispatching and optimal operation of building systems. HESTIA will exploit the consumer engagement as part of cooperative DR strategy at the community level, i.e. clusters of individual consumers and prosumers. To motivate the consumers to actively participate, HESTIA will leverage the financial, environmental and social drivers, while cross-fertilizing them to maximize the impact. HESTIA will involve the residents in the designing of the solutions through participatory co-design processes. HESTIA will create community engagement methodology and organisational tools with a high acceptance, that can be replicated and provide the corresponding tailored toolsets for a broader rollout. HESTIA will exploit the aggregated energy resource flexibility at the demand-side, in terms of cumulative energy consumption, distributed energy generation and storage, to better manage the disparity between energy demand, RES availability and grid requirements. User-personalized services will be delivered via a fully service-oriented, flexible ICT platform, underpinned by agent-based concepts, consumer digital twin and non-intrusive data analytics. This way, HESTIA will set the foundation for an open marketplace and a new grid reality, while steering consumer engagement according to the grid requirements and promoting RES and sustainable behaviour.

Call for proposal


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Net EU contribution
€ 510 485,50
35131 Padova

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Nord-Est Veneto Padova
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Total cost
€ 729 265,00

Participants (18)