Starting from elicited user requirements in the first project phase, both end user and operators, TRUST determined detailed use-cases via scenario discussion groups, questionnaires, market study and interviews. Resulting use cases were mapped to technology requirements and were represented in UML for use in future technology validation models. Four core user scenarios were developed based on user data elicited from the first project phase. These scenarios have led to the definition of end-user and operator issues. The end-user issues identified for the scenarios were used for the detailed user feedback. A huge (64 participants) subjective evaluation campaign of scalable video coding has been carried out which defines the requirements on scalable video coding being an inherent part of future terminals.