Objective
The CAPITALS ITTS Project will develop, provide and demonstrate Integrated Travel and Tourism Services (ITTS) for users in five EU capitals (Brussels, Berlin, Madrid, Paris and Rome), already having developed their mobility service platforms. The information services will be developed and finally provided by one single information/content provider via a Business-to-Business (B2B) model to local users (e.g. Service providers and/or special agencies) offering the service together with own specific content and information services based on local requirements and developments.
The implementation and demonstration is expected to comprise consultation of a comprehensive web portal with tourist, cultural and mobility information and the opportunity for reservations, provision of a coach management including routing and parking availability information, itinerary and proximity information for travellers arriving at the sites of the capital cities, traffic information e.g. on congested roads. The dissemination media will have the same standardised friendly and easy-to-use user interface in order to provide information via Internet, innovative (text to speech) Call Centres, Infokiosks with HTML user interfaces, mobile information via GSM phones with WAP opportunities. Tourists, bus drivers and citizens are enabled to receive tourist, cultural and mobility information which are processed and provided according to common formats (e.g. HMI) within the five capital cities (during CAPITALS ITTS) and which could be further exploited to European cities outside the project.
Objectives:
The project aims at:
- integrating tourism and transport information, allowing authorities to manage tourist coaches in a way compatible with their mobility policy and to improve the city information services for travellers and actors of the tourism value chain (e.g. tour operators and coach drivers) by ensuring coach management with route guidance and parking availability information and by providing traffic, tourism and proximity information;
- specifying and implement a common service using a Common ITTS Interface Language to exchange information related to travel and tourism;
- using only usual portable devices such as WAP phones and PDA and the web at the user side. A GPRS test will be performed in at least one site (Rome and/or Brussels).
The demonstrations within the capital cities will comprise a common validation, dissemination activities (conference, workshop, newsletters, website, ITS Show Case 2003) and exploitation plans for marketing the services.
Work description:
Location-based Information Services will be offered to the end users (e.g. travel agencies, tour operators, transport carriers and travellers/citizens in general) within the five capital city sites with a different extent and depth (in technological development) depending on the user and service requirements (WP2). Two user group workshops (one to identify the needs, respectively service requirements, and a second one to have a feedback on the developments being implemented) will be held.
Service Specifications (WP3) will specify the system requirements necessary to support the services and satisfy the user needs defined in WP2. The European added value lies in the development of the Common ITTS Interface Language to exchange information related to travel and tourism between sites and between actors (content providers) and in human-machine interface standards for such applications.
Service Implementation (WP4) will produce reference software modules that will be implemented in the different sites for the preparation of the content according to the common data entry interface, the upload of content from the city information databases (traffic, Point of Interest (POI)) onto the Webraska central database, the access from the city web sites to the navigation services provided by Webraska, the provision of turn-by-turn navigation into the tourist coaches, the access of services from WAP phones.
In the On-Site Demonstrations/Field Trials (WP5) the five capital cities will demonstrate the ITTS services to be implemented, including coach management with route guidance and parking availability information and traffic, tourism and proximity information. WP5 will also test services on wireless technology platforms (GPRS) at least in one site (Rome and/or Brussels).
No common Web site will be developed but 5 web sites accessing the Webraska common service provision. One project web site will be created and it will offer information on the project and links to 5 similar (same look and feel) city web sites offering the city specific content (managed locally) and the mobility services provided via links to the central navigation server and at least 2 similar WAP sites (Rome and Brussels) to be hosted by local telecom operators.
An evaluation (WP6) following a commonly set-up evaluation framework will allow an assessment of the effectiveness and acceptance of the services. A cross-site assessment will provide statements on the transferability of results. Finally, the project intends to create a strong awareness of its results through the dissemination by a project website, 2 user group workshops, newsletters, ITS Show Case 2003 and exploitation through the development of business cases for the service operation beyond the project (WP7).
Milestones:
The project results will be based on user requirements and specifications (Milestone M1 after 10 months) which will lead to the service developments and local implementations (Milestone M2 after 15 months). The demonstration will be accompanied by a common validation (in field trials) allowing real cross-site and transferable evaluation results and exploitation (business plans) work (Milestone M3 at the end of the project after 24 months).
Fields of science (EuroSciVoc)
CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.
CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.
- natural sciences computer and information sciences software
- natural sciences computer and information sciences internet
- natural sciences computer and information sciences databases
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Coordinator
1030 BRUXELLES
Belgium
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