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Agent-Supported Workflow in public ADministration

Objective

The goal of the project is to integrate existing free software tools to build a groupware system with built in workflow management and intelligent personal assistants for use in several distinct types of organisation within the public administration. The project will provide an important testing ground for the integration of free software solutions from three distinct areas: groupware, workflow management and agent technology. It will also enable public administrations to evaluate the use of flexible, free software solutions for their organisational needs, and provide the basis for ongoing pan-European cooperation in this area.

Objectives:
Technical objectives: to combine existing free software solutions to produce an integrated system to be tested in distinct types of organisation in the public administration. The technical objectives comprise:
1. Providing a Unified Intranet Solution Based on Free Software: with integrated workflow management and intelligent personal assistants;
2. Customising and Evaluating the Unified Intranet Solution.

The business objectives comprise:
1. Furthering the Free Software Service Industry;
2. Furthering Free Software in Public Administrations.

Work description:
We will achieve our objectives in the following way:
- Providing a Unified Intranet Solution Based on Free Software:
- Groupware Functionality: we will use existing free software that has been developed for the Zope application server;
- Customisable Workflow Management Functionality: we will integrate the Zope-based Open flow system with the groupware functionality;
- Personal Assistant Functionality: we will port the Narval intelligent agent framework to the Zope application server and integrate it with the groupware and workflow functionality.

- Customising and Evaluating the Unified Intranet Solution: the software will be tested in four distinct public administrations;

- Furthering the Free Software Service Industry: we will publish the project source code and identify market sectors that could benefit from such open, flexible workflow systems;

- Furthering Free Software in Public Administration: we will disseminate the results of the usability tests and cooperate other initiatives for free software in the public sector.

Milestones:
1. User Requirements and Specifications;
2. Intermediate Version of the Software;
3. Final Version of the Software;
4. Usability Study: including extensive evaluations.
5. Dissemination Materials: for the exploitation of the results.

Funding Scheme

ACM - Preparatory, accompanying and support measures

Coordinator

DEUTSCHES FORSCHUNGSZENTRUM FUER KUENSTLICHE INTELLIGENZ GMBH
Address
Erwin-schroedinger-strasse 57
67663 Kaiserslautern
Germany

Participants (7)

COMMISSION COMMUNAUTAIRE FRANCAISE
Belgium
Address
42, Rue Des Palais
1030 Bruxelles
COMUNE DI CATANIA
Italy
Address
Via Umberto 48
95100 Catania
ICUBE S.R.L.
Italy
Address
Via Fermi 6
56010 Pisa
LOGILAB
France
Address
106 Bis Rue De Rennes
75006 Paris
REDESIGN SRL
Italy
Address
Via E. Cosenz 16
20037 Milano (Mi)
SCUOLA SUPERIORE DI STUDI UNIVERSITARI E DI PERFEZIONAMENTO SANT'ANNA
Italy
Address
Piazza Martiri Della Liberta, 33
56127 Pisa
T6 PICCOLA SOCIETÀ COOPERATIVA A RESPONSABILITÀ LIMITATA
Italy
Address
Via Delle Rimembranze, 17
05022 Amelia (Tr)