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ADVANCED PASSENGER INFORMATION IN EUROPEAN CITIES

Objective

INFOPOLIS is to enhance the availability and use of telematics-based information on public transport. There will be due regard for its presentation as well as its content including timetables, suggested routes and stop-off points. The project will first analyse the general efficiency of existing information systems. It will then consider possible improvements for the public in the light of recent research whose findings will be tested in live user-observation. Multimodal delivery via on-street public terminal will be a special feature of the project which aims to establish future European standards for information/presentation applications.

INFOPOLIS is clearly intended for the end-user of Public Transport ; its aim is to improve the user access to Public Transport information by concentrating on the presentation, as well as on the contents, of information

The first phase is based on an in-depth analysis of telematics systems currently in use in the transport area as well as in any other area likely to be of interest from the user viewpoint ; for given functionalities, it deals with the ergonomic features concerning the access procedures, the interface interactivity as well as the possible feedback related to the user behaviour and acceptance. The second phase aims at laying sound foundations in the design of user interface by taking advantage of recent scientific findings in two major disciplines : ergonomics and cognitive modelling. Based upon these findings, very accurate and scientific protocols will be, in a third phase, defined and setup on existing sites for 'live' observations of end users in order to elicit more knowledge on the user cognitive activity. It is expected that this in-depth study will contribute to a new basis for the design of future information systems for the user.

The project deals with pre-trip and on-trip information (timetables, route finding, services, points of interest,..). A special emphasis is placed on the presentation of multimodal solutions accessible via on-street public terminal.

INFOPOLIS is an horizontal project which aims at following up and broadening works undertaken within the framework of the DRIVE II INPUT task force ; its ultimate goal is the provision of guidelines and recommendations for European standardisation of user interfaces to PT information. For this purpose, the consortium is prepared to play a leading role in a related task force likely to be created within the framework of this programme.

An important concern of INFOPOLIS is to ensure a close cooperation with PT operators : six large cities operators are involved in the project.

The initial INFOPOLIS was a 3-year proposal ; as negotiated with the EC, the present project has a one-year duration ; it will partly carry out tasks which were planned for the first year of the 3-year project. By the end of this year, some key material will be available : a state-of-the-art overview of existing telematic systems for PT information ; a synthesis on ergonomic and cognitive approaches ; a detailed report of 'live' observations and findings likely to fruitfully influence the design of future systems. At last, in order to gather and illustrate all these findings, a novel mockup of the user interface of an interactive terminal will be designed. These outcomes should pave the way for further guidelines and standard recommendations.

Funding Scheme

CSC - Cost-sharing contracts

Coordinator

Centre d'Etudes Techniques de l'Equipement- Méditerranée (CETE-Méditérranée)
Address

Aix En Provence
France

Participants (5)

Hoskyns Group plc
United Kingdom
Address
1 Hoskyns Technology Park Avenue Road Aston
B6 4DU Birmingham
LABORATORY OF TRANSPORT ENGINEERING ARISTOTLE UNIVERSTY OF THESSALONIKI CIVIL ENGINEERING DEPARTMENT
Greece
Address

540 06 Thessaloniki
TRAFICON LTD
Finland
Address
1B,ldnsiportti
02210 Espoo
TRANSEXPERT GIE
France
Address
70,Rue Franchet D'esperet
13090 Aix En Provence
UNIVERSITE LIBRE DE BRUXELLES
Belgium
Address
230,Blvd Du Triomphe
1050 Bruxelles