The expertise and support of the National Awareness Partner (NAP) network is now available to SMEs and libraries via the World Wide Web. The NAP network, aimed at the dissemination and discussion of information market issues, was established under the IMPACT II programme for an internal information services market (1991-1995). Visitors to the NAP sites on the World Wide Web may register for training sessions or events online, download documents and software or order it online, and partake in discussion fora. In particular, NAP sites offer: - Details of seminars, workshops and conferences being offered by the NAP network in the field of the information market; - Events being attended or hosted by the NAP network; - Documentation and software available; - Information on national initiatives on the information superhighway; - Current developments and future moves within the information contents industry; - Information Society issues, and how they affect the local market; - A practical example for SMEs and libraries of the use of electronic information, presenting and demonstrating its benefits; - The role that electronic information services can play for SMEs and libraries; - Pertinent links to I'M Europe and other related WWW sites. I'M Europe acts as a central enabler for the NAP server, linking to the approved sites and offering umbrella support services to the NAP network. Examples of such services include lists of frequently asked questions (FAQs) from customers, access to an online helpdesk via an e-mail form, and the availability of powerful indexing and searching tools. I'M Europe also hosts a Bulletin Board System for the NAP network, where ideas of pertinence to the network as a whole and to the information content industry in particular may be discussed in an open forum.