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Spoken Dialogue Analytics

Project description

SME initiative on analytics Apply speech analytics to create a doctoring platform that semi-automates Call-Center services development.

Field of science

  • /social sciences/economics and business/business and management/business model
  • /humanities/philosophy, ethics and religion/philosophy/metaphysics/ontology
  • /social sciences/economics and business
  • /engineering and technology/electrical engineering, electronic engineering, information engineering/information engineering/telecommunications/mobile phone
  • /humanities/languages and literature/linguistics/phonetics
  • /social sciences/sociology/governance/public services
  • /humanities/languages and literature/languages - general

Call for proposal

FP7-ICT-2013-SME-DCA
See other projects for this call

Funding Scheme

CP - Collaborative project (generic)

Coordinator

ATHINA-EREVNITIKO KENTRO KAINOTOMIAS STIS TECHNOLOGIES TIS PLIROFORIAS, TON EPIKOINONION KAI TIS GNOSIS
Address
Artemidos 6 Kai Epidavrou
151 25 Maroussi
Greece
Activity type
Research Organisations
EU contribution
€ 223 080
Administrative Contact
Alexandros Potamianos (Prof.)

Participants (5)

NU ECHO INC SOCIETE PAR ACTIONS
Canada
EU contribution
€ 305 000
Address
Saint Alexandre 1435 Suite 200
H3A2G4 Montreal
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Dominique Boucher (Dr.)
VOICE WEB ANONYMOS ETAIRIA PAROCHIS PLIROFORION KAI ANAPTYXIS FONITIKON TECHNOLOGION
Greece
EU contribution
€ 292 200
Address
Agiou Konstantinou 47
GR15124 Athens
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Baxevanaki Kelly (Mrs.)
EREVNITIKO PANEPISTIMIAKO INSTITOUTO TILEPIKONONIAKON SYSTIMATON
Greece
EU contribution
€ 110 240
Address
Kounoupidiana Akrotirio Tuc Campus
73100 Chania
Activity type
Research Organisations
Administrative Contact
Polychronis Koutsakis (Prof.)
INESC ID - INSTITUTO DE ENGENHARIADE SISTEMAS E COMPUTADORES, INVESTIGACAO E DESENVOLVIMENTO EM LISBOA
Portugal
EU contribution
€ 266 280
Address
Rua Alves Redol 9
1000 029 Lisboa
Activity type
Research Organisations
Administrative Contact
Isabel Trancoso (Prof.)
KUNGLIGA TEKNISKA HOEGSKOLAN
Sweden
EU contribution
€ 298 200
Address
Brinellvagen 8
100 44 Stockholm
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Carina Lingonbacke (Mrs.)