Spoken Dialogue Analytics

Project description

SME initiative on analytics
Apply speech analytics to create a doctoring platform that semi-automates Call-Center services development.

Fields of science

• natural sciences › computer and information sciences › knowledge engineering › ontology
• social sciences › economics and business › business and management › business models
• engineering and technology › electrical engineering, electronic engineering, information engineering › information engineering › telecommunications › mobile phones

Programme(s)

• FP7-ICT - Specific Programme "Cooperation": Information and communication technologies

Topic(s)

• ICT-2013.4.3 - SME initiative on analytics

Call for proposal

FP7-ICT-2013-SME-DCA
See other projects for this call

Funding Scheme

CP - Collaborative project (generic)

Coordinator

ATHINA-EREVNITIKO KENTRO KAINOTOMIAS STIS TECHNOLOGIES TIS PLIROFORIAS, TON EPIKOINONION KAI TIS GNOSIS

Address

Artemidos 6 Kai Epidavrou
151 25 Maroussi
Greece

Activity type

Research Organisations

Administrative Contact

Alexandros Potamianos (Prof.)

Links

EU contribution

€ 223 080

Participants (5)

NU ECHO INC SOCIETE PAR ACTIONS

Canada

EU contribution

€ 305 000

Address

Saint Alexandre 1435 Suite 200
H3A2G4 Montreal

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

Administrative Contact

Dominique Boucher (Dr.)

Links

VOICE WEB ANONYMOS ETAIRIA PAROCHIS PLIROFORION KAI ANAPTYXIS FONITIKON TECHNOLOGION

Greece

EU contribution

€ 292 200

Address

Agiou Konstantinou 47
GR15124 Athens

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

Administrative Contact

Baxevanaki Kelly (Mrs.)

Links

EREVNITIKO PANEPISTIMIAKO INSTITOUTO TILEPIKONONIAKON SYSTIMATON

Greece

EU contribution

€ 110 240

Address

Kounoupidiana Akrotirio Tuc Campus
73100 Chania

Activity type

Research Organisations

Administrative Contact

Polychronis Koutsakis (Prof.)

Links

INESC ID - INSTITUTO DE ENGENHARIADE SISTEMAS E COMPUTADORES, INVESTIGACAO E DESENVOLVIMENTO EM LISBOA

Portugal

EU contribution

€ 266 280

Address

Rua Alves Redol 9
1000 029 Lisboa

Activity type

Research Organisations

Administrative Contact

Isabel Trancoso (Prof.)

Links

KUNGLIGA TEKNISKA HOEGSKOLAN

Sweden

EU contribution

€ 298 200

Address

Brinellvagen 8
100 44 Stockholm

Activity type

Higher or Secondary Education Establishments

Administrative Contact

Carina Lingonbacke (Mrs.)

Links