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Personalised Airport Systems for Seamless Mobility and Experience


PASSME recommendations for End-user board

This activity focuses on formulating guidelines towards the end-user board in order to apply the results from the integrated PASSME solutions into their practice. This translation focuses primarily on making the scientific research oriented PASSME model and the solutions developed for Amsterdam and Hamburg airport applicable for a wider audience in practice.

Kickoff meeting

This deliverable is a short description of the kickoff meeting at M1 including a summary of outcomes

Specification interiors

The specifications concern specific elements in the built environment (both airport and aircraft interior)

Final report on impact of PASSME

this report describes the measured effects on the key metrics to demonstrate the impact of PASSME on the overall airport system: airport travel time, luggage drop off and pickup time, and boarding time as well as experience.

Passenger personal system definition

Based on WP1 requirements ie for passenger localisation and the psychological model of the passenger the sensors needed for the development of PASSME services will be defined

Concept of Operations document

the PASSME Operating Method is defined using a continuously and proactive passengercentric monitor and forecast system This covers processes procedures and recommended enhancements that could be achieved through an advanced passengercentric monitor and forecast system

CoP summary report

The Community of Practice summary report will be produced after each CoP meeting

Requirements document

Requirements Capturing of the PassengerCentric Forecast System consisting of Operational Requirements Functional Requirements and Interface Requirements

Preliminary PASSME model

The preliminary PASSME model will provide the basis for WPs 2 to 5 This model covers a first version of the various entities involved their interrelationships and what can be adjusted or altered and on which elements we aim to focus based on quantitative and qualitative analysis

verview of state-of-the art requirements

appropriate as is scenarios will be developed demonstrating current passengers interactions flow and behaviours with both the airports operations staff and fellow passengers within the airport complexes The as is scenarios will be constructed based on data acquired through interviews and questionnaires

Concept selection

The most promising concepts will be selected for further development on Task 53 based on specific speedup configurations for airport and aircraft interiors

Architecture document

The System Architecture of the Passenger-Centric Forecast System consists of the functional breakdown of the passenger-centric monitor and forecast system, a break down of the system into functional blocks based on functional requirements and identification of the interfaces needed between the functional blocks.

The luggage Model

The luggage Model, the On Board Luggage Model, the model of the good bought during the passenger journey and the integration of these.

System acceptability and incentives scheme

This deliverable consists dedicated technology developed within PASSME, as well as off the shelf solutions such as heart rate monitors and ‘fitbits’ ( to elicit attitudes and opinions in as valid manner as possible. This will provide the basis for the design of the incentives systems to be used to implement the PASSME personalised device, as well as the design of the HMI itself.

Presentation of the project by Website, social media platforms, videos etc

Presentation of the project by Website social media platforms videos pod casts slide shows brochure with periodic updates

System implementation at Hamburg and Schiphol

The Implementation is done according to the implementation plan with support and tightly supervision of the airport and their subcontracted service providers.


Improving airplane boarding time: a review, a field study and an experiment with a new way of hand luggage stowing

Author(s): Jessica Coppens, Sagar Dangal, Mirte Vendel, Shabila Anjani, Stefan Akkerman, Suzanne Hiemstra-van Mastrigt, Peter Vink
Published in: International Journal of Aviation, Aeronautics, and Aerospace, 2018, ISSN 2374-6793
Publisher: Elsevier
DOI: 10.15394/ijaaa.2018.1200

The high and low comfort peaks in passengers’ flight

Author(s): Joyce M.A. Bouwens, Wan-Jen J. Tsay, Peter Vink
Published in: Work, 58/4, 2017, Page(s) 579-584, ISSN 1051-9815
Publisher: IOS Press
DOI: 10.3233/WOR-172637

Improving Airplane Boarding Time by Illumination Guidance

Author(s): Stefan Akkerman, Peter Vink
Published in: In: Bagnara S., Tartaglia R., Albolino S., Alexander T., Fujita Y. (eds) Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018). IEA 2018. Advances in Intelligent Systems and Computing,, vol 824, 2018, Page(s) 220-224
Publisher: Springer International Publishing
DOI: 10.1007/978-3-319-96071-5_23