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Empowering Citizens to TrAnsform European PubLic Administrations

Resultado final

Final CITADEL ecosystem architecture

This deliverable provides the final overall architecture of the CITADEL Ecosystem, taking as basis scenarios and requirements for services and tools.

Evaluation and impact of the initial use case implementation

This document encompasses four parts: an evaluation framework template and three sections with the filled-out evaluation templates for each of the four initial use cases implementations.

Final CITADEL Methodology for co-creating a public service

This document will collect the final CITADEL methodology to facilitate the co-creation of citizen-centric public services involving all the CITADEL Stakeholders.

Final scientific study of co-creation and citizens´ participation

This document will collect and analyse the final set of data on how citizens’ participation using and co-creating public services has been enhanced as the CITADEL project evolves.

Evaluation and impact of the final use case implementation

This document encompasses five parts: an evaluation framework template, three sections with the filled-out evaluation templates for each of the four final use cases implementations and an analysis of how co-creation process affects public service delivery efficiency, effectiveness and sustainability.

Initial Dissemination, communication and networking report

This deliverable will explain the dissemination and communication activities followed during the first year of the project as well as the results from these activities and will update project’s dissemination and communication plan respectively. This report will also contain the relevant activities executed to foster a close collaboration with projects related to CITADEL, as well as future networking plans. This document will also provide details about the annual activities with the Advisory group and outcomes of T6.4.

Initial requirements for co-creation

This document will collect the initial set of requirements for the co-creation tool developed in WP4.

Final version of IPR Registry

The final version of the IPR registry will include updated licenses of the final environment.

Intermediate Market, Innovation and Applicability Analysis and Business model and business plan

This document will report the surveys and analysis about solutions, trends, and initiatives in the fields relevant for CITADEL. This report will update the deliverable D6.1 and the deliverable D6.6

Second Dissemination, communication and networking report

This deliverable will explain the dissemination and communication activities followed during the second year of the project as well as the results from these activities and will update project’s dissemination and communication plan respectively. This report will also contain the relevant activities executed to foster a close collaboration with projects related to CITADEL, as well as future networking plans. This document will also provide details about the annual activities with the Advisory group and outcomes of T6.4.

Legal “vademecum” for PAs

The objective of this document is to make it as practice-oriented as possible, in the form of decision trees, FAQs, model clauses, example scenarios for helping on legal issues to those PAs that are willing to transform their processes.

Requirements and parameters for selection of relevant information

This document will collect the PAs requirements for the Information monitoring services and the assessment services to be developed in WP4.

Final Recommendations for transforming the public sector processes and services

This document will present the final version of the recommendations and best practices to help the policy makers to adjust the public processes in order to facilitate the cooperation between all CITADEL Stakeholders.

Final Dissemination, communication and networking report

This deliverable will explain the dissemination and communication activities followed during the last year of the project as well as the results from these activities and will update project’s dissemination and communication plan respectively. This report will also contain the relevant activities executed to foster a close collaboration with projects related to CITADEL, as well as future networking plans. This document will also provide details about the annual activities with the Advisory group and outcomes of T6.4.

Initial IPR Registry

The IPR registry will be released in a first version at M12 and updated every year to include updated licenses of the final environment.

Definition of the use case scenarios

This document details the improved set of requirements of the four finalized scenarios for the use cases once the work in the use cases will have begun. This document encompasses four parts: a use case operations template that provides a one-stop manual for deploying a strong and effective use case in each location, as well as three sections with the filled-out use case operations template for each of the four use cases.

Initial CITADEL Methodology for co-creating a public service

This document will present the initial version of the methodology to facilitate the co-creation of citizen-centric public services involving all the CITADEL Stakeholders.

Functional and technical requirements elicitation

This document will include the complete set of functional and technical requirements that CITADEL solution should have. For the elicitation of these requirements several methods will be used: questionnaires to the use case providers and technical work-packages, benchmarking with existing tools and techniques, etc. Different versions of the requirements will be provided following an incremental approach.

Initial CITADEL ecosystem architecture

This deliverable provides the initial architecture of the CITADEL Ecosystem, taking as basis scenarios and requirements for services and tools.

Final Market, Innovation and Applicability Analysis and Business model and business plan

This document will report the surveys and analysis about solutions, trends, and initiatives in the fields relevant for CITADEL. This report will be an update of future trends and competence analysis and the business model and plans presented in D6.2

Initial scientific study of co-creation and citizens´ participation

This document will collect and analyse the first set of data on how citizens’ participation using and co-creating public services has been enhanced as the CITADEL project evolves.

Final report on how to involve most effectively the private sector in public service co-creation

This report presents the final findings which evaluated decisive business parameters, to facilitate the involvement of companies in the collaborative process of designing services, considering for example ownership, licenses costs, and revenue sharing and so on.

Final requirements for co-creation

This document will collect the final set of requirements for the co-creation tool developed in WP4.

Communication Plan, Networking Plan and Dissemination Strategy

This deliverable has a threefold goal. Firstly, it will define the way in which the different communities (scientific, commercial, general public) will be targeted, as well as the social media will be used. Secondly, it will detail the specific plan for networking activities with external entities, including the specific working group this project will participate. Finally, it will describe the project dissemination strategy to be adopted throughout the project lifetime. The release of the respective report is considered one of the key milestones of the project.

Initial recommendations for transforming the public sector processes and services

This document will present the initial version of the recommendations and best practices to help the policy makers to adjust the public processes in order to facilitate the cooperation between all CITADEL Stakeholders.

Initial report on how to involve most effectively the private sector in public service co-creation

This document sums up the initial findings which evaluated decisive business parameters, to facilitate the involvement of companies in the collaborative process of designing services, considering for example ownership, licenses costs, revenue sharing and so on.

Initial Market, Innovation and Applicability Analysis

This document will report the surveys and analysis about solutions, trends, and initiatives in the fields relevant for CITADEL. The report will update future trends and competence analysis for the first six months of the project

Final CITADEL Security toolkit

This toolkit will be the final version of the service that contains engines for privacy policy computation and data anonymization, privacy watchdog, access rights enforcement and anonymized big data analytics.

Final CITADEL Ecosystem prototype

This deliverable will include the final version of CITADEL services (KR2, KR4, KR5, KR6, KR7), their integration in the CITADEL ecosystem (KR8), and the deployment of the ecosystem following the requirements and architecture define in T4.1. This deliverable is the outcome from the tasks T4.2 and T4.4.

CITADEL DevOps Infrastructure

This deliverable will be composed by the set of tools and services to support all continuous integration and deployment phases.

Initial CITADEL Ecosystem prototype

This deliverable will include the development of the first version of some of services (KR2, KR4, KR5, KR6, KR7), their integration in the CITADEL ecosystem (KR8), and the deployment of the ecosystem following the requirements and architecture define in T4.1. This deliverable is the outcome from the tasks T4.2 and T4.4.

Initial CITADEL Security toolkit

This toolkit will include the first development of the service that contains engines for privacy policy computation and data anonymization, privacy watchdog, access rights enforcement and anonymized big data analytics.

CITADEL brochure and public website

The initial version of the brochure and project website will include at least project objectives and contact details. CITADEL website will be set-up by the Project Leader Tecnalia and continuously enhanced by all partners to include public downloadable results and links to related news and initiatives.

Data management plan

Plan detailing what data the project will generate, whether and how it will be exploited or made accessible for verification and re-use, and how it will be curated and preserved. This report will be produced in T1.1.

Publicaciones

Data Harvesting, Curation and Fusion Model to Support Public Service Recommendations for e-Governments

Autores: Gayane Sedrakyan, Laurens De Vocht, Juncal Alonso, Marisa Escalante, Leire Orue-Echevarria, Erik Mannens
Publicado en: Proceedings of the 6th International Conference on Model-Driven Engineering and Software Development, 6th, annual, 2018, Page(s) 691-698, ISBN 978-989-758-283-7
Editor: SCITEPRESS - Science and Technology Publications
DOI: 10.5220/0006728206910698

Social Participation through Volunteering as Co-production of Public Services: Case Study of Latvia

Autores: Putans R., Starineca O., Voroncuka I.
Publicado en: Conference: New Challenges of Economic and Business Development - 2016 - Society, Innovations and Collaborative Economy, Annual, 2016, Page(s) pp. 574-585, ISBN 978-9934-18-140-5
Editor: University of Latvia

Digital Single market conducive to the promotion of social dialogue and social investment in the regional cohesion context.

Autores: Stacenko S., Zeibote Z., Muravska T.
Publicado en: New Challenges of Economic and Business Development – 2017, 75th Annual Conference of the University of Latvia - 9th International Scientific Conference; 18-20/05/2017, Riga, University of Latvia, 2017, Page(s) 635-644, ISBN 978-9934-18-286-0
Editor: Faculty of Business, Management and Economics, University of Latvia

Explaining policy change in the EU: financial reform after the crisis

Autores: Charlotte Burns, Judith Clifton, Lucia Quaglia
Publicado en: Journal of European Public Policy, 25/5, 2017, Page(s) 728-746, ISSN 1350-1763
Editor: Routledge
DOI: 10.1080/13501763.2017.1301535

Vulnerable consumers and satisfaction with public services: does country matter?

Autores: Judith Clifton, Daniel Díaz-Fuentes, Marcos Fernández-Gutiérrez
Publicado en: International Review of Administrative Sciences, 85/2, 2017, Page(s) 264-285, ISSN 0020-8523
Editor: SAGE Publications
DOI: 10.1177/0020852317691341

“Technology Readiness and Acceptance Model” as a Predictor for the Use Intention of Data Standards in Smart Cities

Autores: Raf Buyle, Mathias Van Compernolle, Eveline Vlassenroot, Ziggy Vanlishout, Peter Mechant, Erik Mannens
Publicado en: Media and Communication, 6/4, 2018, Page(s) 127, ISSN 2183-2439
Editor: Media and Communication
DOI: 10.17645/mac.v6i4.1679

Factors influencing citizens’ co-production of environmental outcomes: a multi-level analysis

Autores: José M. Alonso, Rhys Andrews, Judith Clifton, Daniel Diaz-Fuentes
Publicado en: Public Management Review, 21/11, 2019, Page(s) 1620-1645, ISSN 1471-9037
Editor: Taylor & Francis
DOI: 10.1080/14719037.2019.1619806

ICT-enabled co-production of public services: Barriers and enablers. A systematic review

Autores: Judith Clifton, Daniel Díaz Fuentes, Gonzalo Llamosas García
Publicado en: Information Polity, Pre-press 25/3, 2019, Page(s) 1-24, ISSN 1570-1255
Editor: IOS Press
DOI: 10.3233/ip-190122

Digitalization in the Regional Context: The Case of E-Government Services in Latvia

Autores: T. Muravska, S. Stacenko, Z. Zeibote
Publicado en: Studia Europejskie – Studies in European Affairs, 4/2018, 2018, Page(s) 251-266, ISSN 1428-149X
Editor: Studia Europejskie

Distributed ledger technology and European Union General Data Protection Regulation compliance in a flexible working context

Autores: Domenico Rotondi, Marco Saltarella, Gaetano Giordano, Francesco Pellecchia
Publicado en: Internet Technology Letters, 2/5, 2019, Page(s) e127, ISSN 2476-1508
Editor: John Wiley & Sons Inc.
DOI: 10.1002/itl2.127

Governance by targets and the performance of cross-sector partnerships: Do partner diversity and partnership capabilities matter?

Autores: José M. Alonso, Rhys Andrews
Publicado en: Strategic Management Journal, 40/4, 2019, Page(s) 556-579, ISSN 0143-2095
Editor: John Wiley & Sons Inc.
DOI: 10.1002/smj.2959

Explaining non-adoption of electronic government services by citizens: A study among non-users of public e-services in Latvia

Autores: Steven Van de Walle, Zane Zeibote, Sergejs Stacenko, Tatjana Muravska, Koen Migchelbrink
Publicado en: Information Polity, 23/4, 2018, Page(s) 399-409, ISSN 1570-1255
Editor: IOS Press
DOI: 10.3233/ip-170069

E-Government and Smart Cities: Theoretical Reflections and Case Studies

Autores: Peter Mechant, Nils Walravens
Publicado en: Media and Communication, 6/4, 2018, Page(s) 119, ISSN 2183-2439
Editor: Media and Communication
DOI: 10.17645/mac.v6i4.1848

Behind the Scenes of Coproduction of Smart Mobility: Evidence from a Public Values’ Perspective

Autores: A. Paula Rodriguez Müller, Trui Steen
Publicado en: Electronic Government - 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings, 11685, 2019, Page(s) 338-352, ISBN 978-3-030-27324-8
Editor: Springer International Publishing
DOI: 10.1007/978-3-030-27325-5_26

Un análisis del comportamiento económico de los ciudadanos en los servicios de interés público: Una perspectiva de la Unión Europea

Autores: Llamosas García, Gonzalo
Publicado en: 1, 2019
Editor: Universidad de Cantabria

Conjuntos de datos

Explaining Non-Adoption Of Electronic Government Services By Citizens. A Study Among Non-Users Of Public E-Services In Latvia

Autores: Van de Walle, Steven; Zeibote, Zane; Stacenko, Sergejs; Muravska, Tatjana; Migchelbrink, Koen
Publicado en: Zenodo