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Empowering Citizens to TrAnsform European PubLic Administrations

Objetivo

High quality public services constitute the backbone of citizens’ social welfare and are also essential to a region’s competitiveness and business entrepreneurship. Delivery of high quality public services is instrumental so that society and its economy can function. Despite this, the future provision of public services faces significant social challenges, as stated in H2020 “Understanding Europe - Promoting The European Public And Cultural Space”. Key challenges include those due to demographic change and others, related to the EU´s continued search for a model of advanced economic and social development compatible with demands for competition in a globalized economy. All of these longer-term challenges mean that public service provision must be reinforced on the basis of more and better innovation, and greater efficiency and productivity.
CITADEL will create an ecosystem of best practices, tools and recommendations to transform Public Administrations (PAs) via an inclusive approach in order to provide stakeholders with more efficient, inclusive and citizen-centric services. The CITADEL ecosystem will allow PAs to use what they already know and new data to implement what really matters to citizens in order to shape and co-create more efficient and inclusive public services. CITADEL innovates by using ICTs to find out why citizens stop using public services, and use this information to readjust provision to bring them back in. Also, it identifies why citizens are not using a given public service (due to affordability, accessibility, lack of knowledge, embarrassment, lack of interest, etc.) and, where appropriate, use this information to make public services more attractive, so they start using the services. CITADEL will be implemented and validated in four use cases in Latvia, Italy, The Netherlands and Belgium.

Convocatoria de propuestas

H2020-SC6-CULT-COOP-2016
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Coordinador

FUNDACION TECNALIA RESEARCH & INNOVATION
Dirección
Parque Cientifico Y Tecnologico De Bizkaia Astondo Bidea Edificio 700
48160 Derio (Bizkaia)
España
Tipo de actividad
Research Organisations
Aportación de la UE
€ 635 534,87

Participantes (11)

UNIVERSIDAD DE CANTABRIA
España
Aportación de la UE
€ 300 625
Dirección
Avenida De Los Castros S/n
39005 Santander
Tipo de actividad
Higher or Secondary Education Establishments
KATHOLIEKE UNIVERSITEIT LEUVEN
Bélgica
Aportación de la UE
€ 392 465,63
Dirección
Oude Markt 13
3000 Leuven
Tipo de actividad
Higher or Secondary Education Establishments
FINCONS SPA
Italia
Aportación de la UE
€ 494 375
Dirección
Corso Magenta 56
20123 Milano Mi
Tipo de actividad
Private for-profit entities (excluding Higher or Secondary Education Establishments)
INTERUNIVERSITAIR MICRO-ELECTRONICA CENTRUM
Bélgica
Aportación de la UE
€ 510 750
Dirección
Kapeldreef 75
3001 Leuven
Tipo de actividad
Research Organisations
REGIONE PUGLIA
Italia
Aportación de la UE
€ 81 250
Dirección
Via Gentile 52
70126 Bari
Tipo de actividad
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
INNOVA PUGLIA SPA
Italia
Aportación de la UE
€ 251 875
Dirección
Via Per Casamassima 3
70010 Valenzano (Ba)
Tipo de actividad
Private for-profit entities (excluding Higher or Secondary Education Establishments)
STAD ANTWERPEN
Bélgica
Aportación de la UE
€ 227 500
Dirección
Grote Markt 1 Stadhuis
2000 Antwerpen
Tipo de actividad
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
TIME.LEX
Bélgica
Aportación de la UE
€ 161 250
Dirección
Joseph Stevensstraat 7
1000 Brussel
Tipo de actividad
Private for-profit entities (excluding Higher or Secondary Education Establishments)
VIDES AIZSARDZIBAS UN REGIONALAS ATTISTIBAS MINISTRIJA
Letonia
Aportación de la UE
€ 246 875
Dirección
Peldu 25
LV-1494 Riga
Tipo de actividad
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
LATVIJAS UNIVERSITATE
Letonia
Aportación de la UE
€ 151 250
Dirección
Rainis Boulevard 19
1586 Riga
Tipo de actividad
Higher or Secondary Education Establishments
STICHTING ICTU

La participación finalizó

Países Bajos
Aportación de la UE
€ 97 368,25
Dirección
Wilhelmina Van Pruisenweg 104
2595 AN S-gravenhage
Tipo de actividad
Other