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International impact of TALK©: a simple and practical approach to multi-professional structured feedback and debriefing, to be used after unplanned learning events in clinical environments.

Objective

TALK© is a communication tool which aims to guide multi-professional clinical teams learning and improving quality of patient care and patient safety together. It is a simple and practical approach to multi-professional structured feedback and debriefing, to be used after unplanned learning events in clinical environments.
Debriefing is the process of an individual or team formally reflecting on their performance after a particular task, a shift or a critical event (World Health Organisation 2009). TALK proposes an easy way to guide a constructive conversation between team members whenever new insights might be learnt from clinical experience. This includes cases or sessions in which things went well but also near misses and untoward events. Patient safety is far too often threatened by unidentified system flaws, poor practices, weaknesses in team communication and lack of appropriate action after critical events. The relevance of a culture of safety and communication is emphasized by WHO advocating debriefing in its Human Factors review, 2009.
This RISE project will consist of three phases; firstly secondees will contribute to parallel implementation processes in specified units across the 3 participating countries and will undertake research to better understand the benefits of structured debriefing, communication and organisational culture. Secondly, using the data generated from the research study, further training materials will be developed and translated to support the wider deployment of the TALK tool. Thirdly, the TALK tool will be widely disseminated as a structured debriefing tool and implemented across and beyond all participating partners and its impact will be assessed.

Call for proposal

H2020-MSCA-RISE-2016
See other projects for this call

Funding Scheme

MSCA-RISE - Marie Skłodowska-Curie Research and Innovation Staff Exchange (RISE)

Coordinator

CARDIFF AND VALE UNIVERSITY HEALTH BOARD
Address
University Hospital Of Wales, Heath Park
CF14 4XW Cardiff
United Kingdom
Activity type
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
EU contribution
€ 85 500

Participants (4)

UNIVERSITAT DE BARCELONA
Spain
EU contribution
€ 103 500
Address
Gran Via De Les Corts Catalanes 585
08007 Barcelona
Activity type
Higher or Secondary Education Establishments
HOSPITAL CLINIC DE BARCELONA
Spain
EU contribution
€ 31 500
Address
Calle Villarroel 170
08036 Barcelona
Activity type
Research Organisations
CARDIFF UNIVERSITY

Participation ended

United Kingdom
EU contribution
€ 0
Address
Newport Road 30-36
CF24 ODE Cardiff
Activity type
Higher or Secondary Education Establishments
HELSE STAVANGER HF
Norway
EU contribution
€ 54 000
Address
Gerd Ragna Bloch Thorsens Gate 8
4011 Stavanger
Activity type
Other

Partners (1)

FONDATION CHEIKH KHALIFA IBN ZAID

Participation ended

Morocco
Address
Boulevard Mohamed Taieb Naciri Hay El Hajjani Caja Oum Rabii
20230 Casablanca
Activity type
Other