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Stakeholder community for once-only principle: Reducing administrative burden for citizens

Objective

Emerging challenges of demographic change and of digitisation of societies call for new innovative models of public governance. Citizens and other civil and private sector actors take a more active and responsive role in ensuring prosperity, a secure living environment and economic growth. Involving citizens in co-creation of public services while reducing administrative burden has become an important social and economic asset in innovative public governance.
To significantly reduce administrative burdens, the once-only principle (OOP) demands public administrations to request key data of citizens and businesses only once, and to internally share these data, while respecting data protection and privacy regulations. However, this principle also bears a number of organisational, legal, socio-economic and technical challenges to finally harvest the full benefits and to reach the digital by default status.
SCOOP4C will investigate, discuss and disseminate how the OOP can be implemented in public service provisioning in order to significantly reduce administrative burden and simplify administrative procedures for citizens while reusing data among public administration with the control and consent of citizens. In particular, SCOOP4C will
(1) build up and sustain a stakeholder community;
(2) identify, collect and share existing good practices of once-only implementations for citizens and establish a body of knowledge;
(3) discuss challenges, needs and benefits of the OOP in co-creation and public service provisioning contexts involving citizens;
(4) develop policy recommendations towards a necessary paradigm change to build trust in the once-only implementations;
(5) identify relevant stakeholders and develop a strategic stakeholder engagement plan to ensure sustainable implementations of the OOP achieving wide outreach; and
(6) develop a tangible roadmap of areas of actions for R&I to implement, diffuse and sustain implementations of the OOP.

Call for proposal

H2020-SC6-CO-CREATION-2016-2017

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Sub call

H2020-SC6-CO-CREATION-2016-2

Coordinator

UNIVERSITAT KOBLENZ
Net EU contribution
€ 331 250,00
Address
Universitatsstrasse 1
56070 Koblenz
Germany

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Region
Rheinland-Pfalz Koblenz Koblenz, Kreisfreie Stadt
Activity type
Higher or Secondary Education Establishments
Other funding
€ 0,00

Participants (4)

INIT AKTIENGESELLSCHAFT FUR DIGITALE KOMMUNIKATION-INIT AG
Germany
Net EU contribution
€ 225 000,00
Address
Kopenicker Strasse 9
10997 Berlin

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Region
Berlin Berlin Berlin
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 0,00
ETHNIKO KENTRO EREVNAS KAI TECHNOLOGIKIS ANAPTYXIS
Greece
Net EU contribution
€ 148 500,00
Address
Charilaou Thermi Road 6 Km
57001 Thermi Thessaloniki

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Region
Βόρεια Ελλάδα Κεντρική Μακεδονία Θεσσαλονίκη
Activity type
Research Organisations
Other funding
€ 0,00
E-RIIGI AKADEEMIA SIHTASUTUS
Estonia
Net EU contribution
€ 148 500,00
Address
Rotermanni 8
10111 Tallinn

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Region
Eesti Eesti Põhja-Eesti
Activity type
Other
Other funding
€ 0,00
IT-KOMMUNAL GMBH
Austria
Net EU contribution
€ 139 230,00
Address
Nordbergstrasse 6/9
1090 Wien

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Ostösterreich Wien Wien
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 0,00