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A multi-stakeholder co-creation platform for better access to long-term care services

Description du projet

Une plateforme de cocréation multipartite pour un meilleur accès aux services de soins de longue durée

D’ici 2050, un quart de la population de l’UE sera âgé de 65 ans et plus, ce qui impliquera des difficultés pour accéder aux services de soins de longue durée (SLD). Le projet SoCaTel, financé par l’UE, créera, mettra en œuvre et pilotera une plateforme multipartite pour favoriser le vieillissement chez soi. L’objectif est de faciliter le libre choix par les utilisateurs finaux des services de SLD publics et privés en fonction de leurs besoins. En outre, la plateforme permettra aux citoyens de défendre leurs causes. La collaboration des utilisateurs, des services publics et des innovateurs pour la conception de nouvelles prestations permettra de créer des synergies et de répondre aux besoins émergents grâce à un facilitateur, tout en encourageant l’innovation ascendante. La plateforme, sur laquelle il sera possible d’échanger des sources de données publiques et privées, est susceptible de profiter aux autorités publiques de toute l’Europe, ainsi qu’aux PME et à des tiers.

Objectif

SoCaTel will cater to the needs of the growing ageing populations in Europe by overall improving the accessibility, responsiveness, efficiency and transparency of social and care services, focusing on long-term care. SoCaTel will create, implement and pilot a multi-module/multi-stakeholder platform, which fosters ageing-in- place in a friendly environment and community. This platform, based on past project results such as OASIS and its open government platform Ozwillo, will facilitate end-users’ free choice of government and non-government long-term care services according to their needs, and will empower citizens’ voices and their representatives to champion their causes. Users, public services and innovators will collaborate throughout the process, from design through to development and testing, and onto implementation – facilitating the co-creation of novel services to address emerging needs and opportunities, while encouraging bottom-up innovation. SoCaTel will use governmental and private data sources, via links to platforms such as UniversAAL and PERLIS elderly supervision system, thus also creating additional business opportunities.
The SoCaTel approach and platform will be piloted in 4 countries, involving service users, government authorities, universities and the private sector: Spain, Finland, Hungary and Ireland, thus covering different welfare state models and addressing different challenges and cultural settings.
SoCaTel puts forward solid frameworks for co-creation, impact assessment, ethics and change management, promoting a smooth introduction of co-creation approaches into public administration. The outputs of the project will be a range of services co-created during the pilots and ready to be deployed. The SoCaTel technological platform will be released as open source, facilitating its uptake by public authorities across Europe, as well as creating business opportunities to the SoCaTel SMEs and to third parties.

Appel à propositions

H2020-SC6-CO-CREATION-2016-2017

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Sous appel

H2020-SC6-CO-CREATION-2017

Régime de financement

IA - Innovation action

Coordinateur

UNIVERSITAT ROVIRA I VIRGILI
Contribution nette de l'UE
€ 631 113,79
Adresse
CARRER DE ESCORXADOR
43003 Tarragona
Espagne

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Région
Este Cataluña Tarragona
Type d’activité
Higher or Secondary Education Establishments
Liens
Coût total
€ 631 113,88

Participants (14)