The Psychology of Administrative Burden

Project Information

POAB

Grant agreement ID: 802244

DOI

10.3030/802244

Project closed

EC signature date 18 January 2019

Start date 1 February 2019

End date 31 January 2024

Funded under

• EXCELLENT SCIENCE - European Research Council (ERC)

Total cost

€ 1 499 611,00

EU contribution

€ 1 499 611,00

Coordinated by

AARHUS UNIVERSITET
Denmark

CORDIS provides links to public deliverables and publications of HORIZON projects.

Links to deliverables and publications from FP7 projects, as well as links to some specific result types such as dataset and software, are dynamically retrieved from OpenAIRE .

Publications

Peer reviewed articles (24)

Frontline Employees’ Responses to Citizens’ Communication of Administrative Burdens

Author(s): Aske Halling, Niels Bjørn Petersen
Published in: Public Administration Review, 2024, ISSN 0033-3352
Publisher: Wiley-Blackwell
DOI: 10.1111/puar.13800

Racialized Burdens: Applying Racialized Organization Theory to the Administrative State

Author(s): Victor Ray, Pamela Herd, Donald P. Moynihan
Published in: Journal of Public Administration Research and Theory, 2022, ISSN 1053-1858
Publisher: Oxford University Press
DOI: 10.1093/jopart/muac001

Is stress among street level bureaucrats associated with experiences of administrative burden among clients? A multilevel study of the Danish unemployment sector

Author(s): Kim Sass Mikkelsen; Jonas Krogh Madsen; Martin Baekgaard
Published in: Public Administration Review, 2023, ISSN 0033-3352
Publisher: Wiley-Blackwell
DOI: 10.1111/puar.13673

Reducing Compliance Demands in Government Benefit Programs Improves the Psychological Well-Being of Target Group Members

Author(s): Martin Baekgaard, Kim Sass Mikkelsen, Jonas Krogh Madsen, Julian Christensen
Published in: Journal of Public Administration Research and Theory, 2021, ISSN 1053-1858
Publisher: Oxford University Press
DOI: 10.1093/jopart/muab011

Short and Sweet: Measuring Experiences of Administrative Burden

Author(s): Sebastian Jilke, Martin Baekgaard, Pamela Herd, Donald Moynihan
Published in: Journal of Behavioral Public Administration, 2024, ISSN 2576-6465
Publisher: University of Southern California

Kafka's Bureaucracy: Immigration Administrative Burdens in the Trump Era

Author(s): Donald P. Moynihan, Julie Gerzina, Pamela Herd
Published in: Perspectives of Public Management and Governance, Issue 5/1, 2022, Page(s) 22-35, ISSN 2398-4910
Publisher: Oxford University Press
DOI: 10.1093/ppmgov/gvab025

Administrative Burden in Citizen-State Interactions: A Systematic Review

Author(s): Aske Halling, Martin Baekgaard
Published in: Journal of Public Administration Research and Theory, 2023, ISSN 1053-1858
Publisher: Oxford University Press

Human Capital and Administrative Burden: The Role of Cognitive Resources in Citizen‐State Interactions

Author(s): Julian Christensen, Lene Aarøe, Martin Baekgaard, Pamela Herd, Donald P. Moynihan
Published in: Public Administration Review, Issue 80/1, 2020, Page(s) 127-136, ISSN 0033-3352
Publisher: Wiley-Blackwell
DOI: 10.1111/puar.13134

Health in Citizen-State Interactions: How Physical and Mental Health Problems Shape Experiences of Administrative Burden and Reduce Take-Up

Author(s): Elizabeth Bell, Julian Christensen, Pamela Herd, Donald P. Moynihan
Published in: Public Administration Review, Issue 00333352, 2022, ISSN 0033-3352
Publisher: Wiley-Blackwell
DOI: 10.1111/puar.13568

Burdens, Sludge, Ordeals, Red tape, Oh My!: A User's Guide to the Study of Frictions

Author(s): Jonas K. Madsen, Kim S. Mikkelsen, Donald P. Moynihan
Published in: Public Administration, 2020, ISSN 0033-3298
Publisher: Wiley-Blackwell
DOI: 10.1111/padm.12717

How Difficult Should It Be? Evidence of Burden Tolerance from a Nationally Representative Sample

Author(s): Aske Halling, Pamela Herd, Donald P. Moynihan
Published in: Public Management Review, Issue 14719037, 2022, ISSN 1471-9037
Publisher: Taylor & Francis
DOI: 10.1080/14719037.2022.2056910

It´s not merely about the content: How rules are communicated matters to perceived administrative burden.

Author(s): Martin Baekgaard, Matthias Döring, Mette Kjærgaard Thomsen
Published in: Public Administration review, 2023, ISSN 0033-3352
Publisher: Wiley-Blackwell
DOI: 10.1111/puar.13751

Anticipated administrative burdens: How proximity to compulsory meetings affect welfare recipients' experiences of administrative burden

Author(s): Martin Baekgaard; Jonas Krogh Madsen
Published in: Public Administration, 2023, ISSN 0033-3298
Publisher: Wiley-Blackwell
DOI: 10.1111/padm.12928

Personality and Public Administration: Policymaker Tolerance of Administrative Burdens in Welfare Services

Author(s): Lene Aarøe, Martin Baekgaard, Julian Christensen, Donald P. Moynihan
Published in: Public Administration Review, Issue 81/4, 2021, Page(s) 652-663, ISSN 0033-3352
Publisher: Wiley-Blackwell
DOI: 10.1111/puar.13381

Resistance or capitulation? How discrete emotions shape citizens' interactions with the administrative state

Author(s): Elizabeth Bell, Julian Christensen, Kristina Jessen hansen
Published in: American Review of Public Administration, 2022, ISSN 0275-0740
Publisher: SAGE Publications
DOI: 10.1177/02750740221128554

Burden tolerance: Developing a validated measurement instrument across seven countries

Author(s): Martin Baekgaard, Aske Halling, Donald Moynihan
Published in: Public Administration review, 2024, ISSN 0033-3352
Publisher: Wiley-Blackwell
DOI: 10.1111/puar.13835

The Psychological Costs of Citizen Coproduction

Author(s): Mette Kjærgaard Thomsen, Martin Baekgaard, Ulrich Thy Jensen
Published in: Journal of Public Administration Research and Theory, Issue 30/4, 2020, Page(s) 656-673, ISSN 1053-1858
Publisher: Oxford University Press
DOI: 10.1093/jopart/muaa001

Administrative Burden: Untangling a Bowl of Conceptual Spaghetti

Author(s): Martin Baekgaard, Tara Takink
Published in: Perspectives on Public Management and Governance, Issue 5/1, 2022, Page(s) 16-22, ISSN 2398-4929
Publisher: Oxford University Press
DOI: 10.1093/ppmgov/gvab027

Creaming among Caseworkers: Effects of Client Competence and Client Motivation on Caseworkers’ Willingness to Help

Author(s): Thorbjørn Sejr Guul, Mogens Jin Pedersen, Niels Bjørn Grund Petersen
Published in: Public Administration Review, Issue 81/1, 2020, Page(s) 12-22, ISSN 0033-3352
Publisher: Wiley-Blackwell
DOI: 10.1111/puar.13297

Why Do Policymakers Support Administrative Burdens? The Roles of Deservingness, Political Ideology, and Personal Experience

Author(s): Martin Baekgaard, Donald P Moynihan, Mette Kjærgaard Thomsen
Published in: Journal of Public Administration Research and Theory, Issue 31/1, 2020, Page(s) 184-200, ISSN 1053-1858
Publisher: Oxford University Press
DOI: 10.1093/jopart/muaa033

Into the Unknown: Conceptualizing the Experience of Uncertainty in Citizen–State Interactions

Author(s): Mathilde Cecchini
Published in: Perspectives on Public management and Governance, 2024, ISSN 2398-4910
Publisher: Oxford University Press
DOI: 10.1093/ppmgov/gvae002

"""Of “Welfare Queens” and “Poor Carinas” Social Constructions, Deservingness Messaging, and the Mental Health of Welfare Clients"""

Author(s): Martin Baekgaard, Pamela Herd, Donald P. Moynihan
Published in: British Journal of Political Science, Issue 53/2, 2023, Page(s) 594-612, ISSN 0007-1234
Publisher: Cambridge University Press
DOI: 10.1017/s000712342200031x

Scarcity and the Mindsets of Social Welfare Recipients: Evidence from a Field Experiment

Author(s): Jonas Krogh Madsen, Martin Baekgaard, Jon Kvist
Published in: Journal of Public Administration Research and Theory, Issue 10531858, 2022, ISSN 1053-1858
Publisher: Oxford University Press
DOI: 10.1093/jopart/muac043

Rallying around the flag in times of COVID-19: Societal lockdown and trust in democratic institutions

Author(s): Martin Baekgaard, Julian Christensen, Jonas Krogh Madsen, Kim Sass Mikkelsen
Published in: Journal of Behavioral Public Administration, Issue 3/2, 2020, ISSN 2576-6465
Publisher: Rutgers University
DOI: 10.30636/jbpa.32.172

Book chapters (2)

Velfærdsstatens regler gør især ondt på de borgere, der har mest brug for hjælp

Author(s): Martin Bækgaard, Julian Christensen, Lene Aarøe
Published in: Politologisk årbog, Issue 2019-2020, 2020, Page(s) 42-46
Publisher: DJØF Forlag

Den personlige bagage: Betydningen af kommunalpolitikernes erfaringer

Author(s): Martin Baekgaard, Mette Kjærgaard Thomsen
Published in: Kommunalpolitisk lederskab – Tæt på borgerne i de lokale fællesskaber, 2021, Page(s) 153-168, ISBN 9788702317305
Publisher: Hans Reitzels Forlag

Non-peer reviewed articles (2)

Matching to Categories: Learning and Compliance Costs in Administrative Processes

Author(s): Donald P. Moynihan, Eric Giannella, Pamella Herd, Julie Sutherland
Published in: Journal of Public Administration Research and Theory, 2022, ISSN 1053-1858
Publisher: Oxford University Press
DOI: 10.1093/jopart/muac002

Borgernes oplevelse af administrative byrder i kontakten med det offentlige: Resultater og anbefalinger fra et forskningsprojekt

Author(s): Martin Bækgaard
Published in: Administrativ Debat, 2023, Page(s) 29-32, ISSN 0108-8483
Publisher: Nordisk Administrativt Forbund

Monographic books (2)

Implications of active labour market politics for wellbeing: The case of young unemployed people in Denmark

Author(s): Rasmus Jensen Schjødt
Published in: Politica, 2023, Page(s) 1-329, ISBN 978-87-7335-310-3
Publisher: Politica

Administrative Burdens: How Are They Implemented at the Frontline, and Who Supports Them?

Author(s): Aske Halling
Published in: Politica, 2023, Page(s) 1-62, ISBN 978-87-7335-309-7
Publisher: Politica