Descripción del proyecto
Una nueva plataforma se convierte en los ojos de las personas ciegas
Las personas ciegas se enfrentan a numerosos retos cotidianos que no siempre son obvios, como la lectura de etiquetas y envases de productos. Esto hace que les resulte difícil comprobar la fecha de caducidad de alimentos y protegerse de las alergias alimentarias. El equipo del proyecto BEMYEYES, financiado con fondos europeos, desarrollará y comercializará la mayor plataforma móvil de colaboración masiva gratuita. Está diseñada especialmente para las personas ciegas y con discapacidad visual, y les presta un «par de ojos» cuando lo necesitan. Se trata de la primera plataforma que pone en contacto a personas ciegas con voluntarios videntes y representantes de empresas a través de una videollamada en directo que puede resolver cualquier problema mediante una conexión en directo, compartiendo la pantalla y controlándola.
Objetivo
In spite of being a minority, there are 36 million blind and 217 million visually impaired people in the world, with 25 million living within the EU. To them, trivial, but important things most people do not pay attention to, such as looking into the expiration date from food, read the allergen information on a food label or getting a can of coconut milk from the pantry, are daunting tasks. However, these discouraging moments follow a recognizable pattern within their everyday life. Hans Jørgen Wiberg, the inventor of Be My Eyes (and visually impaired himself), recognized this thanks to his work at “The Danish Association of the Blind”. In January 2015, the start-up BME IVS launched Be My Eyes, the largest cost-free crowdsource mobile platform, especially designed for the blind and visually impaired, lending them a “pair of eyes” when they need it. Through a live video connection, our 58,000 blind and visually impaired users can ask any of our 865,000 sighted volunteers for help to overcome their challenges, 24 hours a day in more than 130 languages. Now, we have decided to move to the next level and create Be My Eyes Enterprise, the first mobile platform where companies (our clients) provide visually-adapted customer service to their customers. By just pressing a button our platform connects the customer with specialized agents, who can solve any issue via live connection, screen sharing and screen control. We have already formal agreements with corporate clients such as Microsoft or Lloyds Bank, thus proving the viability from our business model. The global market of assistive technology is expected to grow at an annual CAGR of 6.9% until 2019. Hence, this is a growing market which lacks companies offering visually-adapted customer service. With Be My Eyes Enterprise, we want to seize this business opportunity, anticipating revenues of €11.7 million by 2024, whilst creating 30 new direct jobs within the company to satisfy our growth needs.
Programa(s)
Convocatoria de propuestas
Consulte otros proyectos de esta convocatoriaConvocatoria de subcontratación
H2020-SMEInst-2018-2020-1
Régimen de financiación
SME-1 - SME instrument phase 1Coordinador
8310 TRANBJERG J
Dinamarca
Organización definida por ella misma como pequeña y mediana empresa (pyme) en el momento de la firma del acuerdo de subvención.